HVACR technologies, Customer procedures, Service level agreements

Electrical Equipment handling, Understanding of safety standards and electrical regulations, Electrical Maintenance, Troubleshooting of electrical systems

microsoft products , Windows operating systems, Configuration troubleshooting

multifunction devices , Windows print spooler services, Printer and photocopier repairs, Remote desktop tools, IT ticketing systems, Technical Support, Queue Management, Level 2 Service Desk, Print driver configuration, Troubleshooting, Print management software

Commissioning, Data Encoding, Preparation and installation of power supply, Maintenance, Troubleshooting electrical faults, Basic hand power and diagnostic tools, Electrical Testing

ticketing systems , Servicenow, Basic Networking Knowledge, Dns, Jira, Office 365, Itil, Ip Addressing, DHCP, Vpn, Azure, Windows 10, AWS, macOS troubleshooting, Freshservice, Active Directory, remote desktop technologies, Google Workspace, zendesk

Component Replacement, Assembly Disassembly, Hardware Diagnostics and Troubleshooting

network connectivity , Pc Troubleshooting, VOIP technology, Windows 7, break-fix, system registry, Software Deployment, Active Directory, Problem-solving, GPO’s, custom software suites, data voice ethernet