As a Senior Vendor Management Analyst, you will play a key role in managing global custodial and vendor relationships across North America. Acting as a trusted advisor, you will help ensure strong governance, effective service delivery, and compliance with regulatory standards. This role offers the opportunity to work closely with cross-functional stakeholders, gain exposure to global operations, and drive continuous improvements in vendor management processes. You'll strengthen your expertise in vendor oversight, risk, and financial operations while contributing to a high-performing, collaborative team.

Position Responsibilities

Lead vendor oversight activities, including scorecards, SLA tracking, and System and Organization Controls (SOC) report reviews
Analyze and validate vendor data, ensuring accuracy and integrity across systems (e.g., Process Unity, Power BI)
Manage day-to-day vendor relationships and support issue resolution and escalations
Monitor vendor performance, risks, and industry updates to support decision-making
Drive process improvements, automation initiatives, and operational efficiencies
Act as a point of contact for operations and support cross-functional collaboration

Required Qualifications

2+ years of experience in financial services, vendor management, or operations
2+ years of experience using MS Office tools, including intermediate Excel (pivot tables, formulas)
Bachelor's degree in finance, Accounting, Business Administration, or related field
Strong analytical, communication, and stakeholder management skills
This role follows a fixed night shift aligned with North American business hours. Candidates should be comfortable working night schedules on a regular basis.

Preferred Qualifications

Knowledge of risk and control, financial markets or asset management industry
Experience in process improvement or automation initiatives
Familiarity with reporting tools or systems (e.g., ProcessUnity, Power BI, BitSight)

When you join our team:

• We'll empower you to learn and grow the career you want.

• We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we'll support you in shaping the future you want to see.

Senior Vendor Management Analyst, GWAM Vendor Management

Senior Vendor Management Analyst