Why N-able

At N-able, we're not just helping businesses be secure —we're redefining what it means to be cyber resilient. Our end-to-end platform blends AI-powered capabilities and flexible tech stacks, so customers can manage, secure, and recover with confidence. But the real power behind it all Our people. We're a global crew of N-ablites, who love solving complex problems, sharing knowledge, and delivering solutions that actually make a difference. If you're into meaningful work, fast growth, and a team that's got your back, you'll be surrounded by people who believe in what they do—and in you.

This is a hands-on role that also serves as a regional subject matter expert in revenue operations with a focus on billing and reporting analysis, billing case inquiries, as well as adhoc analysis. The incumbent will play an integral part in optimization of current processes and be an active participant in user acceptance and other forms of testing related to quote to cash functions. Your foundation of finance knowledge and business maturity allow you to contribute to the overall success of the team as well as the broader organization.

What You'll Do

Accountable for performing timely and meaningful analysis of billing data providing month over month variance analysis
Partner with and support internal team in month-end closing activities
Compile monthly reporting package- monitor and provide input on trend analysis
Serve as an active participant in the review and resolution of billing related queries with a focus on meeting or exceeding service levels
Collaborate with neighboring departments – Customer Success Managers and Customer Care organization in driving process improvement and escalations
Contribute in solutioning -Participate in meetings with immediate team and represent as a Revenue Operations stakeholder as needed in your regional setting
Drive process improvement and error prevention through trend analysis and responsible use of AI and existing tools
Execute Ad Hoc reporting and analysis related to Revenue Operations
Minimizing operational risk- Participate in export compliance screening and assist in the preparation of control documentation for internal and external auditors
Document and train on processes for new business and business challenges and adapt/drive new best practices for the team and organization
Other responsibilities include but not limited to participation in special projects, UAT adhoc assignments

What You'll Bring

Technical Expertise-Strong and Proficient Microsoft Excel skills leveraging best practices for scalability
Self Starter- the ability to work on your own and act decisively, confidently, and with a sense of urgency
Results Orientation: The ability to focus on the desired result of one's or unit's work, setting challenging goals, focusing effort on the goals, and meeting or exceeding them. Ability to multi-task in multiple systems/tools
Flexibility: Openness to different and new ways of doing things
Thoroughness: Ensuring that one's own and work are complete and accurate; carefully preparing for meetings and presentations; following up with others to ensure that agreements and commitments have been fulfilled
Demonstrated ability to communicate at all levels of the organization

Purple Perks

Medical and dental insurance
Generous PTO and observed holidays
2 Paid VoluNteer Days per year
Employee Stock Purchase Program
Pension with company-contribution
Monthly grab & go onsite pantry allowance
Monthly internet allowance
De Minimis - monthly allowance
FuN-raising opportunities as part of our giving program
N-ablite Learning – custom learning experience as part of our investment in you
The Way We Work – hybrid working model of 2-3 days a week in-hub collaboration

About N-able

At N-able, our mission is to protect businesses against evolving cyberthreats with an end-to-end cyber resilience platform to manage, secure, and recover. Our scalable technology infrastructure includes AI-powered capabilities, market-leading third-party integrations, and the flexibility to employ technologies of choice—to transform workflows and deliver critical security outcomes. Our partner-first approach combines our products with experts, training, and peer-led events that empower our customers to be secure, resilient, and successful.

Associate Operations Analyst

Associate Revenue Operations Analyst