Application Development, Api Management, systems thinking, AI-driven automation, cognitive solutions, advanced analytical thinking, strategic questioning

Budget Planning, PDCA, Inventory Management, Process Improvement, Stakeholder Management, Six Sigma

Ml, Machine Learning, Natural Language Processing, Sql, Deep Learning, Git, Numpy, cloud, Computer Vision, Pandas, Agile, Big Data, Python, Simulation, Ai, R, Optimization

Proficient with Microsoft Office Suite, In-depth knowledge of BIR Form 1601 – C, Strong analytical and problem-solving skills, Expert knowledge of labor law and related regulations, Project management and process improvement knowledge and skills

Project Management, Risk Management, Due Diligence

Ivr, Rpa, Routing, Genesys Framework, BOT, Genesys PureEngage, Ai, SIP framework, Recording, AI for Natural Language processing, Genesys PureCloud, Genesys Cloud suite, Wfm, Omni-Channel Orchestration, Genesys Composer, Virtual Hold, Genesys Designer, Customer Service Operations

technology management , Cloud Applications, Networking, It Infrastructure, It Operations, Leadership, Forecasting, Security best practices, AI automation, Budgetary Management

Data Privacy, Frameworks, Controls testing, Analytical storytelling, Labor Relations, Risk management expertise, Heatmaps