Microsoft Excel, screen share sessions, help desk tools, zendesk, troubleshooting software issues, intercom

CRM Tools, Computer systems software, Mathematical aptitude, Effective Communication, Data entry and management, Technical billing support, B2B Customer Service, Problem-solving

claims handling , member services, HMO processes, advanced English proficiency, CRM System Knowledge

JIRA, Stripe, intercom, zendesk, Front, G-Suite, Notion, Zapier

CRM platforms, SaaS platform, live chat customer support

Trello, Slack, Microsoft Office, Asana, Google Workspace, Customer Service, Monday.com, Admin Support, Zoom, Hubstaff