Job Description

Join a High-Performance Culture That Drives Innovation and Excellence

At Vertiv, we don't just hire talent—we cultivate leaders who drive innovation and engage teams to push the limits of what's possible. As a global leader in critical digital infrastructure, we are scaling up to meet the demands of AI, data centers, and next-gen technology—and we need bold, high-performing individuals like YOU to take us to the next level.

Why Vertiv

High-Performance Culture: We empower you to think big, execute with excellence, and deliver impact. Our performance-driven mindset rewards those who challenge the status quo and drive meaningful change. Over 50 CEO Awards are given annually to recognize top talent moving the needle forward.
Leadership Without Limits: Leadership at Vertiv goes beyond just titles—it's about accountability, trust, and ownership. Our leaders engage and drive with collaboration, innovation, and customer-centric thinking, setting the foundation for an action-focused culture.
Limitless Growth & Learning: We believe in continuous development. Whether through rotational programs or high-impact projects, you'll have the opportunity to expand your expertise and grow your career.
A Place for Everyone: Our commitment to inclusion ensures that all employee's unique strengths and perspectives are valued. Your voice matters, your growth is prioritized, and your success is celebrated.

Brief Job Description

The Senior UX Designer (Research-Focused) is a key member of the Web Experience team, responsible for leading user-centered research and UX design across the web template lifecycle, driving research-informed design decisions. The role ensures that web templates and experiences are grounded in validated user insights and usability best practices.

The Senior UX Designer Works Closely With The UX Designer And Content Authors, Taking Ownership Of Research Initiatives And Design Decisions, And Reports To The Web Experience Manager. This Includes The Following But Not Limited To

Lead UX research efforts to drive web template structure, navigation, and interaction patterns
Define research objectives, methodologies, and success criteria
Translate research findings into actionable UX insights and design recommendations
Design, iterate, and refine wireframes, user flows, and prototypes in Figma, ensuring usability, accessibility, and brand alignment
Support handoff of UX designs to content authors and collaborate with publishing teams post-launch to optimize templates.

Job Responsibilities

Plan, conduct, and synthesize UX research (usability testing, interviews, surveys, heuristics) to guide web template structure, navigation, and interaction patterns.
Translate research findings into actionable UX insights and design recommendations for Figma wireframes and prototypes.
Validate designs through usability testing before and after launch to ensure alignment with user needs and project goals.
Design, iterate, and refine wireframes, user flows, and prototypes in Figma while ensuring usability, accessibility, and brand alignment.
Ensure designs are feasible for implementation within Optimizely template structures.
Maintain consistency across components, templates, and interactions following brand and UX guidelines.
Collaborate closely with the UX designer, content authors, and content publishing team to ensure smooth handoff of designs and templates.
Provide clear documentation of design decisions and UX rationale to support implementation.
Maintain, implement, and promote brand, UX, and accessibility guidelines across web projects.
Contribute to enhancing UX patterns and the design system.
Identify improvements for web templates, workflows, and user experiences based on research insights.
Stay updated on UX trends, tools, and methodologies to uplift team capabilities.
Recommend and prototype innovative solutions balancing user needs and technical feasibility.

Job Qualifications

Years of experience: 5-7 years
Bachelor's degree in fine arts, Advertising, or Marketing
In-depth experience in UX design, user research, and usability practices, including research planning, prototyping, testing, and design iteration
Strong proficiency in Figma and Adobe Creative Suite
Familiarity with HTML, CSS, and JavaScript is desirable for template feasibility and handoff understanding
Experience with UserTesting tool for planning, conducting, and analyzing usability studies is a plus
Ability to translate business goals and research insights into effective, scalable web templates and experiences
Experience with design systems, pattern libraries, or reusable components
Strong organizational, prioritization, and project management skills to manage multiple template projects
Excellent verbal and written communication skills for reporting research findings and design rationale
Ability to work collaboratively across teams, including designers, content authors, and stakeholders, in a multicultural environment
Creative, analytical, and solution-oriented mindset, with ability to generate innovative design solutions
Commitment to continuous learning and staying current with UX trends, tools, and best practices

Additional / Preferred Qualifications

Communicating Effectively
Problem Solving
Attention to Detail
Customer Focus
Planning and Organizing
Making Effective Decisions
Action Oriented
Learning on the Fly
Working in Teams
Motivating Others
Work/Life Balance

Physical & Environmental Requirements: - (To be used majorly for manufacturing jobs.)

None

Travel Requirements

International Travel - 25%

The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

Customer Focus
Operational Excellence
High-Performance Culture
Innovation
Financial Strength

OUR BEHAVIORS

Think Big and Execute
Act With Urgency
Own It
Drive Continuous Improvement
Promote Transparent and Open Communication
Learn and Seek Out Development
Foster a Customer-First Mindset
Lead by Example

About The Team

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.

UI/UX Designer (Digital Marketing Specialist)