Position Responsibilities:

Investigate 1st level AML alert and transactions daily to detect irregularities and suspicious activities for the following:
- Manulife bank transaction alerts.
- Non-bank transaction alerts.
Review 1st level daily Name Scan ning alerts to detect and mitigate hidden reputational risks that the client may pose for Manulife.
- PEP Alerts
- All Sanctions
- Country Risk
Investigate Incoming Foreign wire transfers and Third-party payment on a weekly basis to know the country conducting the transaction and relationship and source of funds for third party payors.
Prepare FINTRAC regulatory reporting within prescribed timeframes to ensure compliance obligations are met and financial penalties are not delivered by regulator.
Follow AML guidelines and ensure enhanced due to diligence is applied for Politically Exposed Person, High Risk Clients, and government regulations.
Review Risk Based Due Diligence reports in AML and create High risk cases for further reviews and monitoring of clients.
Ensure accurate case management and record keeping protocols are maintained with regards to regulatory filing requirements

Required Qualifications:

1-2 years experience in AML/ATF knowledge with exposure to transaction monitoring, including understanding of common AML/ATF red flags, first‑level alert review, and escalation of suspicious activities in line with AML/ATF procedures.
Bachelor's degree and/or associate degree plus equivalent combination of education, additional certification and/or experience.

Preferred Qualifications:

Strong oral and written communication skills to communicate complex issues and circumstances to all levels of staff and management.
Basic Excel Functions and Formulas, Microsoft word application.
Strong time management with ability to take responsibility and operate independently to ensure that compliance objectives are achieved.
Ability to remain calm and to deal effectively with contentious issues.
Detail oriented and adapt quickly to changing business needs to meet deadlines.
Technologically savvy - ability to learn to navigate multiple systems.
Must be proficient in using Microsoft Office Tools (Word, Excel, and PowerPoint).
Candidate must demonstrate problem solving skills.
Ability to apply sound judgment with strong decision-making skills.
Proactive individual with demonstrated ability to meet deadlines and extraordinary attention to detail.

We'll empower you to learn and grow the career you want.
We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we'll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit .

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representa tive will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .

Working Arrangement

Hybrid

AML Alerts Review Analyst (Mandarin)

AML Alerts Review Analyst