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Program Manager, Credit Card

JOB SUMMARY :

The jobholder is responsible for creation, implementation, management and monitoring of intermediate Usage programs. These programs/campaigns/promos are designed to achieve assigned targets related credit card volume/billings based on identified strategies.

The jobholder should have adequate adequate customer insighting and business analytical skills to generate key strategies for the delivery of usage KPIs.

The key responsibilities of the role include:

Data-driven customer insighting, business analysis and strategy development
Partner onboarding, management and engagement of top merchants/partners
Curation and orchestration of relevant offers, promos and communications to target segments
End-to-end planning, execution, coordination (internal and external) and implementation across all channels (Digital, SMS, Viber, EDM, MBOA etc)
Program budget optimization and management
Program/category-specific P&L Management

QUALIFICATIONS :

Must have a Bachelor's degree from a college/university and preferably a graduate of a business course.
Has at least 1 year solid experience in Marketing and/or Business Development or Business Analytics, in an officer/managerial level
Has broad understanding of the different areas of the credit card business and the capacity to relate unit's operations and performance metrics to the overall business of the company
Experience in third party negotiations and account management an advantage
Possess strong inter-personal skills
Has strong working knowledge of MS Word, Excel, and PowerPoint.

OTHER DETAILS :

Unit: Consumer Business Sector/ Credit Card Usage & Portfolio Management Department

Rank: Junior Officer

Office Location: Metrobank Card Center, Ayala Avenue, Makati City

Program Manager (Credit Card)