Chief of Staff

A Chief of Staff often works in businesses with more than 25 team members,

multiple departments, team leads and special projects. This role works directly with

founders, executives and/or department leaders to run the company, help drive

major initiatives, and execute strategy.

Primary Goal

Manage complex executive workflows and help run parts of the executive's or

leadership's operations.

Key Responsibilities

● Strategic Planning: Support executive strategic planning; Help prioritize

company initiatives; Track company OKRs and KPIs

● Cross-Department Leadership: Coordinate projects across departments; Align

leadership teams; Resolve operational bottlenecks

● Executive Decision Support: Analyze data and prepare strategic

recommendations; Prepare executive briefings; Research business opportunities

● Leadership Operations: Run leadership meetings; Track strategic initiatives;

Ensure accountability for goals

● Special Projects: Lead high-impact company projects; Launch new initiatives or

partnerships; Oversee operational improvements

Experience

3+ years experience as a Chief of Staff or Executive Operations Manager

Core Tools & Platforms (Required to have intermediate to advanced skills with at

least one tool from each tool type)

● Collaboration: Google Workspace, Microsoft 365

● Communication: Slack, Zoom, Google Meet, Loom

● Design: Canva or similar tools

● AI Productivity: ChatGPT, Gemini

Additional Tools (Nice to Have)

● CRM: HubSpot, Salesforce, Zoho, Pipedrive

● Project Management: Monday, Trello, ClickUp, Notion, Asana, Smartsheet, Coda,

Confluence

● Project Management: Monday, Trello, ClickUp, Notion, Asana, Smartsheet, Coda,

Confluence

● Digital Whiteboarding: Miro, FigJam, ConceptBoard, Lucidchart● Business Intelligence/Data Visualization: Tableau, Airtable, Power BI, Looker

Studio, Metabase