Excel, Capacity Planning, Scheduling, Forecasting, Data Analysis

Microsoft Excel, Capacity Planning, RTA Real-Time Adherence, Erlang C staffing and service level calculations, Forecasting, occupancy shrinkage and utilization modeling, manual WFM calculations

Power Bi, Advanced Excel, Policy updates, Financial statement accuracy review, Audit preparation, Month-end closing processes, Audit Coordination, Xero accounting software, Reconciliations, Invoicing

workforce management tools, Scheduling, call center metrics, Microsoft Office Suite, queueing systems, Forecasting, workforce reporting, Traffic Management

Excel, capacity modeling, Forecasting, root-cause analysis

Forecasting, Ai, Data Analysis, UKG Pro, Scheduling, Predictive Scheduling

google sheets , Lookups, Erp, Advanced proficiency in Excel, Pivot Tables, MRP trackers

Excel, Sql, Advanced financial modeling