Discover your 100% YOU with MicroSourcing!

Position: Cybersecurity Support Specialist

Location: Eastwood, Quezon City

Work setup & shift: Onsite | Dayshift

Why join MicroSourcing

You'll Have

Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses

A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities

Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements

Career Growth: Take advantage of opportunities for continuous learning and career advancement

Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture

Your Role

As a Cybersecurity Support Specialist, you will:

Manage DMARC records for customers and generate related reports
Provide technical consulting support on domain and email security management
Administer and maintain the KnowBe4 security awareness platform
Perform vulnerability management activities using Qualys
Monitor and respond to alerts from security tools
Generate and analyze technical reports from security and vulnerability platforms
Assist security consultants with technical tasks and investigations
Document policies, procedures, and security processes
Manage and track activities within the CRM system
Support coordination of cybersecurity-related projects (non-delivery role)
Perform administrative tasks such as scheduling, documentation, and general office support

What You Need

Non-negotiables

Experience in office administration, executive assistance, or similar support roles
Strong organizational and documentation skills
Ability to manage multiple tasks and support project coordination
Good communication skills for internal and client coordination
Willingness to learn technical concepts within cybersecurity

Preferred Skills/expertise

Exposure to cybersecurity concepts (e.g., DMARC, vulnerability management, security tools)
Familiarity with platforms such as KnowBe4 or Qualys
Basic understanding of domain and email security
Experience using CRM or ticketing systems
Bachelor's degree preferred; diploma holders are welcome to apply

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

Terms & conditions apply.