Join our dynamic team as a Technical Customer Service Professional and be the bridge between our customers and innovative solutions! We're looking for tech-savvy problem solvers who are passionate about delivering exceptional customer experiences.

What will you do:

Provide expert technical support and troubleshooting for product installation, activation, and compatibility inquiries via phone, chat, and text
Partner with after-sales and marketing teams to manage product quality returns and enhance customer satisfaction
Participate in continuous improvement initiatives including complaint and knowledge management systems
Identify and capitalize on opportunities to elevate customer service while handling support requests
Process and administrate customer orders while supporting revenue generation activities

What will make you successful:

Strong technical aptitude with ability to quickly learn new products and technologies
Excellence in customer service with outstanding communication and problem-solving abilities
Demonstrated ability to handle multiple tasks in a fast-paced environment
Knowledge of contact center systems and customer service tools
Proven track record of contributing to team success and continuous improvement initiatives

What's in it for you:

Comprehensive training and development programs to enhance your technical expertise
Opportunity to shape customer experience and drive product improvements
Collaborative work environment focused on innovation and personal growth
Clear career progression path with opportunities to expand your skill set
Engaging team culture that values your contributions and ideas

Let us learn about you! Apply today.

Looking to make an IMPACT with your career

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric – apply today!

€40 billion global revenue

+9% organic growth

150 000+ employees in 100+ countries

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and inclusion is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Primary Technical Support Engineer