Luxury Travel Consultant, Remote (Philippines)

Job Summary

Wedded Wonderland is seeking a Luxury Travel Consultant to deliver high-touch, concierge-level travel support for destination weddings, milestone celebrations, and their guests. This role supports complex, multi-party travel arrangements in collaboration with senior luxury travel specialists, wedding planners, venues, and global travel partners.

The position requires precision, professionalism, and availability across weekends and holidays to ensure uninterrupted support during live wedding and travel periods.

Key Responsibilities

Travel Coordination and Research

Support the coordination of travel itineraries for destination weddings, honeymoons, guest travel, and post-event extensions
Assist with accommodation, transfers, and experience arrangements aligned with wedding and celebration schedules
Ensure all travel components are accurate, date-aligned, and appropriate for group and event-based travel
Execute travel arrangements based on approved designs and plans prepared by senior luxury travel specialists

Client, Guest, and Planner Communication

Communicate professionally with guests, planners, and partners via WhatsApp, email, and phone
Deliver calm, discreet, and culturally sensitive support to international and high-expectation clients
Assist guests with travel-related inquiries, logistics clarifications, and itinerary updates
Maintain professionalism when supporting emotionally sensitive events such as weddings and celebrations

Operations and Issue Management

Monitor active travel bookings and guest movements during assigned shifts
Proactively identify potential conflicts or risks related to dates, rooming lists, arrivals, and transfers
Resolve standard travel issues independently and escalate complex matters to senior specialists when required
Maintain high responsiveness and accountability during weekend and holiday operations

Administrative and CRM Support

Accurately log bookings, guest details, notes, and communications in internal CRM systems
Maintain organized, client-ready documentation including itineraries and confirmations
Coordinate internally on billing support, confirmations, and operational follow-ups
Ensure all records remain complete and current throughout the wedding or celebration lifecycle

Supplier and Partner Coordination

Coordinate with hotels, transfer providers, and local service partners to support approved travel plans
Represent Wedded Wonderland professionally in all supplier interactions
Support relationship continuity between planners, venues, and travel fulfillment partners
Maintain awareness of key destination wedding and luxury travel locations globally

Requirements

Job Requirements

Minimum 5 years experience in luxury travel, travel coordination, concierge services, hospitality operations, or related roles
Proven experience supporting complex itineraries and group travel
Strong written and verbal English communication skills
Comfortable managing communication across WhatsApp, email, and phone
High attention to detail when preparing guest-facing itineraries and documentation
Ability to work independently and manage multiple priorities
Availability to support weekend and holiday operations as required
Experience supporting premium or high-expectation clients

Nice to Have

Exposure to destination weddings, events, or luxury travel environments
Experience working with international clients and distributed teams
Familiarity with CRM systems or travel coordination platforms
Background in hospitality, concierge services, or executive support

This role focuses on execution excellence, experience protection, and operational precision within a luxury weddings and celebrations ecosystem.

Work Arrangement

Location: Remote
Employment Type: Full-time
Schedule: Shifting schedule aligned to global travel needs, including weekends and holidays

Luxury Travel Consultant – Destination Weddings & Celebrations