Servicenow, Sap Successfactors, User Support, program finance settings, curriculum setup, attendance codes, ILT and program registrations, digital badge issuance, assessment builds, Technical Troubleshooting, invoice processing, People Operations, GLMS, communication settings, Learning workflows, SAP LMS

Agile Methodologies, Ansible, Bash, Puppet, Linux System Administration, Kubernetes, Python, AWS, Chef, Monitoring and alerting solutions, DNS and web server configurations

Group Policies, Active Directory Administration, Asana, Microsoft Intune, Microsoft 365, Airtable, Microsoft Azure, Windows 10, Windows Server 2022, Microsoft 365 Defender, Backup and disaster recovery strategies, Microsoft 365 Copilot, Windows AutoPilot, onenote, Domain services, Physical and virtual networks, zendesk