Category

Sales

Job Location

Toledo, US

Position Type

Full-Time/Regular

Customer Experience And Territory Sales Representative

Location

Ohio Regional Territory

Schedule

Full time with travel and after hours availability as needed

Overview

This role is at the forefront of representing the company in a professional, caring, customer focused way. In most situations, you are the primary point of contact and interface with the customer. How you communicate and respond matters. Success comes from representing the brand with passion, professionalism, integrity, strong product and service knowledge, and a clear understanding of customer needs.

About Premier Power Maintenance

Founded in 1985, Premier Power Maintenance provides high voltage specialty services including NETA testing, protection and control commissioning, life extension, and specialty construction services. The company operates across Safety Training, Engineering, Installation, Commissioning, Preventative Maintenance, and Repair, with a focus on safe, dependable, uninterrupted power for customers.

Premier Power Maintenance is part of Group CBS. Based in Denton, Texas, Group CBS provides electrical equipment sales and service worldwide, serving low, medium, and high voltage power distribution customers with facilities in 23 states.

What You Will Do

Territory sales and relationship management

Own sales and marketing performance for assigned territory and customers
Support regional sales, marketing, and development plans
Conduct sales outreach through phone, in person meetings, and other channels
Identify market opportunities through research and planning
Build and maintain customer relationships through trust, responsiveness, and integrity
Develop rapport and credibility with customers to foster long term partnerships
Consistently follow through and follow up with customers
Identify and reach decision makers through research and cold calling when needed

Customer experience and proposals

Provide exemplary service throughout the full customer lifecycle
Develop proposals and quotes based on customer requests and needs
Gather customer information, document scope, research solutions, and align short and long term plans
Support final report review and planning after project completion

Brand and industry presence

Support marketing efforts that promote the brand and culture
Participate in trade shows and professional organizations to present and promote the brand
Promote the company culture as a great place to work
Maintain confidentiality and protect company integrity at all times

What success looks like

Customers experience clear, professional communication and reliable follow through
Sales goals are met through disciplined outreach and strong territory execution
Proposals and quotes are accurate, timely, and aligned to customer needs
Territory growth is driven by new opportunities and strong account retention
Premier's brand is represented consistently with integrity and professionalism

What We Are Looking For

Core skills

Strong knowledge of the sales process and long term customer development
Strong organizational, communication, presentation, and problem solving skills
Excellent listening skills with the ability to analyze customer needs and develop solutions
Ability to respond effectively to customer needs and concerns
Ability to prioritize work, track outcomes, adjust quickly, and meet deadlines
Ability to work independently and with others in a professional manner
Intermediate proficiency in Microsoft Office including Word and Excel and other business systems
Strong written and verbal communication with customers, peers, and leadership

Technical understanding

Basic understanding of electrical systems from 480V through 765kV
Familiarity with LV and MV switchgear, circuit breakers, and motor control centers
Understanding of generation, transmission, and distribution concepts
Familiarity with UPS systems, renewable energy, and emerging energy technologies
Ability to sell technical services to customers ranging from novice to expert

Experience and education

Minimum 3 years of sales experience in electrical industrial construction, maintenance, testing, commissioning, and or repair
Electrical service sales experience with technical service background and testing industry knowledge preferred
Basic knowledge of specialized equipment and diagnostic test techniques preferred, training provided

Work environment

Work near live electrical substations in close but safe proximity
Blend of office work, collaboration with the Region Operations Manager, remote work, and customer visits
Some overnight travel required
Willingness to take calls and travel outside normal business hours when needed

Other Requirements

Must pass pre employment background check, education verification, and motor vehicle report
Must pass pre employment drug and alcohol test and comply with random testing
Valid driver's license required
Willingness to obtain company paid TWIC card, OSHA 10 or 30, MSHA, NFPA 70E, and CPR training

Benefits

Medical, dental, vision, and voluntary insurance options
Company paid short term disability, long term disability, basic life insurance, and AD and D premiums
401(k) plan
Generous paid time off with annual carryover option
Six paid holidays plus one floating holiday
NETA testing incentives
Field incentive pay for procuring additional work
Referral bonuses
Travel per diem reimbursement
Education assistance program
Company cell phone or stipend, computer, and credit card

Equal Opportunity Employer

Premier Power Maintenance is an EEO and affirmative action employer. All qualified applicants are encouraged to apply regardless of race, age, gender, sexual orientation, nationality, disability, or veteran status.

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