This is a remote position.

Virtual Rockstar is hiring a full-time Medical Billing Specialist to support the billing operations of a fully remote pediatric therapy billing company.

This is an opportunity to join a high-performing, fast-growing billing team that supports pediatric therapy practices nationwide. If you are experienced in full-cycle medical billing, thrive in a high-volume environment, and take pride in accuracy and ownership, this role is for you.

About Our Client

Our client is a fully remote pediatric billing company dedicated to delivering accurate, efficient, and high-quality revenue cycle management for therapy practices. Their team combines a collaborative, supportive culture with high expectations for performance and accountability.

They are known for:

Strong attention to detail and billing accuracy
A commitment to continuous improvement and growth
Supporting both their clients and internal team members at a high level

This is a team of high-caliber professionals who take ownership of their work and are motivated to grow alongside the company.

Responsibilities

Full-Cycle Medical Billing

Manage the full billing cycle from claim submission through payment resolution
Submit and track insurance claims using payer portals (UHC, BCBS, Availity, Waystar, etc.)
Post insurance payments and adjustments accurately
Investigate, follow up on, and resolve denied or unpaid claims
Review and correct billing discrepancies efficiently

Claims Follow-Up & Performance

Manage high-volume claim follow-up workflows (goal: :1,000 claims/week post-training)
Ensure timely resolution of outstanding accounts
Maintain accurate documentation of all billing activity

Insurance Verification & Authorization Support

Verify patient insurance eligibility and benefits
Obtain and track prior authorizations
Update patient records with accurate insurance information
Communicate with payers to clarify coverage and resolve issues

Administrative & Patient Support

Respond to billing-related inquiries via email and phone
Maintain and update electronic medical records
Support internal documentation and workflow tracking

Tools & Systems

Raintree EMR
Payer portals (UHC, BCBS, Availity, Waystar, etc.)
Google Workspace (Chat, Meet, Gmail, Voice)

Requirements

2+ years of experience in medical billing or revenue cycle management
Strong experience with full-cycle billing (claims, posting, denials, follow-up)
Familiarity with insurance verification and prior authorization workflows
Experience navigating multiple payer portals
Excellent written and verbal English communication skills
Highly organized with strong attention to detail
Self-starter who can work independently in a remote environment

Nice to Have

Experience with ABA therapy billing
Experience supporting pediatric therapy practices

What We're Looking For

High-performance mindset — you take ownership and follow through
Assertive and proactive — you don't wait to be told what to do
Eager to learn and grow within a fast-paced team
Comfortable with accountability and productivity expectations
Strong attention to detail with a commitment to accuracy
Commitment to consistent communication with client and team

Benefits

Competitive salary commensurate with experience.
Opportunities for professional development and growth.
Work in a dynamic and supportive team environment.
Make a meaningful impact by helping to build and strengthen families across the globe.

Medical Billing Specialist - Virtual Assistant