Position Purpose

To support the EU Commercial Director and work with EU Customers to prepare In-market sales forecasts and support the inventory and supply plan development.
Consolidating the demand forecast by the distributor to support the S&OP process.
Coordinate acquisition of distributor purchase orders to align with forecasts and inventory plans.
Prepare EMO forecasts for selected EMOs and or coordinate with a Singapore-based Supply Planner.
Receive and enter sales orders based on distributor Purchase orders.
Create purchase orders to EMO for selected EMOs or coordinate the creation of purchase orders with a Singapore-based Supply planner.
To coordinate the delivery of products from EMO to distributor
To provide all shipping and delivery documents, including commercial and tax invoices.
To support the resolution of commercial and shipping documentation to the region and the logistics services through the agreed providers.
To support EU NPI projects and be the main point of contact for Supply Chain.
To support/execute EU business and operations improvement projects

Basic Qualifications

University qualifications – Bachelor level in Engineering, Supply Chain or Business mandatory, plus a minimum of five years in a Supply Chain Planning role.
Communication – must have the ability to communicate widely within and outside the business.
Analytical Skills – must have the ability to analyse data, create insights and make recommendations.
Negotiation Skills – must have the ability to negotiate well with suppliers and customers.
Leadership and Managerial Skills – prior experience in leading small teams
SAP Materials Management (MM) and Sales and Distribution (SD)
Advanced planning tools for forecasting
MS Office tools at intermediate to Advanced

Key Accountabilities

Customer Order Processing/EMO Purchase Order Processing

Customer Order Processing/EMO Purchase Order Processing
Enter Customer Orders promptly.
Provide accurate sales order reports for the EU Commercial team.
Create back-to-back purchase orders with EMO or coordinate with Singapore-based Supply Planner.
Receive inventory based on EMO delivery documents – accurate SKU/QTY/Batch/EXP.
Create delivery documents and invoices for delivery to the distributor.
Coordinate the delivery from EMO to distributor

Forecasting and Demand Planning by Market

Work with distributors to develop an 18-month rolling forecast for each market.
Agree on an inventory and supply plan.
Conduct monthly reviews with the Distributor and EU Commercial and agree on forecasts.
Identify the drivers for changing demand and prepare insights to share with Supply Planning, EMO and Group Management.

NPI, Change Management, Integrations

Support new production introductions for the EU markets,
Support product changes to ensure the Right Products are delivered to the right markets. Advise QA / Business of supply plan and deadlines to effect changes to meet service and inventory KPIs.
Support integrations arising from M&A, incorporate new business into standard business processes and or revise to meet market/customer expectations.

Supply Chain Processes

Identify, develop, and implement best practice policies, procedures and systems for Inventory Management, Planning, and various components of the S&OP process for the markets served.
Implement Forecasting and inventory planning tools into Ireland – improve efficiency, improve forecasts and OTIF

Benefits:

Besides above industry-standard salary and clear career growth, you will also have HMO coverage* from day 1 of your job. The following are included in this benefit:

Competitive medical coverage for the employee and family (parents, spouse, or domestic partner) **
Medicine reimbursement for outpatients
Maternity assistance
Educational Assistance
Life, accidental death and dismemberment, and total permanent disability insurance
Laboratory, diagnostic and therapeutic procedures
Annual Physical Exam (APE)
Dental
Access to major hospitals

Ready to take the next step Apply today!

Senior Customer Service & Inventory Officer