[IMPORTANT] To apply, please fill in the application form here: https://getcrafti.sg.larksuite.com/share/base/form/shrlg5pFuw8LjdqeGFOVZLD9i0d

About Crafti

Crafti is a matcha brand selling in USA and Singapore. Our supply chain span across 4 countries, 10+ suppliers and 3 warehouses. We are a small and fast team that prioritises output and growth. We currently have over 5 remote Filipino team members and are proud to be a remote-first company.

The Role

We're looking for a hands-on Supply Chain & Project Manager to support the Head of Supply Chain in executing Crafti's day-to-day operations - supplier coordination, production tracking and inventory management.

This role requires someone who is highly responsive, detail-oriented, and thrives in a fast-moving environment. Supply chain runs around the clock. Our suppliers operate across time zones, and updates can come at any hour. This is not a typical Monday to Friday, clock-in clock-out job.

You'll thrive here if you:

Enjoy speaking with suppliers to ensure that they are able to deliver items on time
Can process high volumes of information from multiple channels simultaneously and translate them into clear next actions, without needing someone to connect the dots
Like to push projects forward and move things along rather than wait to be told what's next
Enjoy keeping detailed records and staying organised

Do not apply if:

Your supply chain experience is limited to admin support without direct supplier contact
You are uncomfortable learning and using new software tools and AI independently
You are not comfortable working outside standard hours when suppliers or shipments require it
Your written English is not business-professional level

What You'll Do

Supplier Communication & Coordination — monitor all communication channels daily and respond to supplier and team updates with urgency. Chase production status updates from 10+ suppliers at the same time

Inventory Allocation — manage production splits across sales channels

Production Tracking — update production records in our tracking database with same-day accuracy. Coordinate manufacturing schedules, flag any production delays or risks to the team proactively.

Purchase Order & Manufacturing Order Management — create and track POs and MOs in MRPeasy.

QC Process Management — prepare QC quote requests with QC checklists attached, coordinate QC inspections and review defect documentation

Shipping Coordination — prepare transfer requests and coordinate with the logistics team to ensure products move from production to warehouses on schedule.

Inventory Reporting — prepare monthly inventory reports, action low-stock items, and complete month-end reconciliation

What We Are Looking For:

Skills:

2+ years in supply chain, operations, or logistics at a product company
Experience managing active supplier relationships
Responsive and comfortable across multiple communication platforms simultaneously (WhatsApp, email, Wechat)
Detail-oriented
Comfortable with Tech tools and AI

Traits (these matter more than your CV):

High urgency and ownership - today's task is today's responsibility and I get it done no matter what
Proactive Communicator - if I foresee something may go wrong, I will highlight as soon as possible
Adaptable - I embrace new tools, new processes and AI; and I want to keep improving
Has Opinions - I want to suggest a more efficient way for this process

Details

This is a full-time remote role based in the Philippines.

Remuneration: PHP 100,000 – 130,000 per month (based on experience)
Commitment: Full-time, Philippine business hours (Monday to Friday, 9:30am – 6:30pm PHT) with flexibility for supplier updates outside standard hours)

Supply Chain Manager

Supply Chain & Project Manager