About Shore360

Shore360 is a 100% Australian-owned BP firm based in the Philippines, providing customized staffing and administrative support for international companies, handling recruitment, HR, IT, and office facilities so clients can focus on core business, offering transparent pricing, dedicated teams, and flexible setups

Role Overview

The Bill Pay Associate is responsible for the precise execution of client payments and reconciliations within a controlled financial operations environment.

This role supports high-net-worth individuals and complex family office structures. The standard of accuracy, documentation, and professionalism is high. Transactions must be processed correctly, aligned with defined approval workflows, and fully documented for audit integrity and operational visibility.

The ideal candidate demonstrates disciplined execution, strong accounting fundamentals, clear communication, and the ability to operate effectively under deadlines and transaction volume.

This is a structured, performance-accountable role requiring maturity, reliability, and sound operational judgment.

Core Responsibilities

Payment Execution

Process invoices, ACH payments, wires, checks, and electronic transfers accurately and within established timelines.
Review invoices for completeness, approval alignment, and proper general ledger coding prior to entry.
Ensure transactions are coded accurately to the appropriate general ledger accounts.
Maintain accurate vendor records and supporting documentation.
Follow established approval workflows without deviation.

Reconciliations & Financial Integrity

Perform bank and credit card reconciliations.
Identify discrepancies and escalate appropriately.
Maintain organized, audit-ready reconciliation documentation.
Support month-end processes as directed.

Communication & Operational Visibility

Provide timely and accurate payment status updates to assigned Client Service Associate.
Escalate missing approvals, documentation gaps, or potential delays promptly.
Maintain clear, complete workflow notes.
Ensure payment queues remain organized, current, and transparent.

Compliance, Confidentiality & Controls

Adhere strictly to internal financial controls and privacy standards.
Handle sensitive financial information with discretion and professionalism.
Maintain confidentiality of client financial data at all times.
Flag inconsistencies, irregularities, or potential control gaps immediately.

Performance Standards

Success in this role is measured by:

Consistent high accuracy in payment processing.
Strong general ledger coding discipline.
Timely completion of assigned tasks within defined service levels.
Clean, organized, and audit-ready documentation.
Professional and responsive communication during shift hours.
Ability to execute defined processes independently and reliably.

Required Qualifications

Amenable to working consistent U.S. Pacific Standard Time (PST) day shifts.
Minimum 1 year supporting U.S. clients or operating within U.S. business standards.
Minimum 1 year experience in accounts payable, bookkeeping, or financial processing.
Strong working proficiency in QuickBooks Online, including bill entry, vendor management, and reconciliation functions.
Solid understanding of accounting fundamentals, including accurate expense coding and general ledger alignment.
Demonstrated experience performing bank and credit card reconciliations.
Strong Microsoft Excel proficiency.
Professional-level English fluency, both written and veverbal, with the ability tocommunicate clearly in a U.S. business environment.

Professional Traits

Exceptional attention to detail.
Strong organizational discipline and documentation habits.
Ability to follow structured processes precisely.
Sound judgment when handling financial transactions.
Composure under deadline pressure.
Reliability and accountability in a remote work environment.

Work Requirements

Reliable high-speed internet connection.
Backup power supply.
Dedicated, professional workspace.

Shore Xtra Perks

Day 1 HMO Coverage
Attendance Bonus – Earn up to ₱5,000 every pay run for consistent, perfect attendance.
Fixed Weekends Off – Enjoy a guaranteed work-life balance with Saturdays and Sundays off.
Unlimited Barista Coffee all shift long
Free Parking & Shuttle
Premium Game Lounge – Relax and recharge in our dedicated on-site recreational zone
Join our Social Passion Clubs to connect with like-minded peers and bring your whole self to work every day: Photography Club, Dance Club, Fitness Club, Book Club, Music Club
Engaging Monthly Events – Experience a vibrant culture with regular team activities and celebrations with amazing prizes and rewards
Referral Incentives – Get rewarded for bringing top talent to the team via our referral program.
Statutory Benefits: Maternity, Paternity, and Solo Parent Leaves, Magna Carta for Women, OT, and Premium Pays

Finance Specialist

US Senior Bookkeeper (Onsite)

Security Personnel

Accounts Payables (WFH, Nightshift)

Gateway Supervisor