Purpose of the Position

The Accounts Receivable Officer role is responsible for accounts receivable and customer service in the finance team. This position requires a high attention to detail and accuracy and must be conducted in line with s Person Centred Approach and Mission, Vision and Values.

Assisting with our month end tasks, bank and GL reconciliations is also an important part of the role.

Key Accountabilities

Perform the duties of the role in accordance with s Mission, Vision and Guiding Principles.
Entering invoices into the finance system
Processing customer receipts including cash, cheques and credit card
Ensuring that customer receipts are accurately entered and allocated according to customer remittance advices
Dealing with customer queries issues and discrepancies (including those received by email) in a timely manner
Handling escalated AR queries
Following up with debtor collections – via phone and email; and resolving collections
Weekly and monthly debtors reporting
Completing bank and other GL reconciliations as required
Assisting with end of month and annual financial reporting
Entering services and funding into our Care Management System and updating this for financial information as requires
Reconciling financial discrepancies by collecting and analysing account information, including identification of issues and anomalies with billing clients through our Care Management System and recommendations for resolution
Update financial data in Systems to ensure that information is accurate
Assist Finance team with other accounting projects and tasks as required
Working with internal stakeholders, in particular support advisors, to resolve any queries and issues in a timely and professional manner
Undertake appropriate WHS training and comply with XXXX WHS policies and procedures. This includes job specific requirements as well as minimising any potential risks and reporting any hazards or incidents you may observe of be involved in.
Other duties as directed from time to time.

Qualifications

Bachelor's degree in Accounting, Finance, or a related field
Minimum of 2 years of proven experience in accounts receivable and high-volume collections.
Advanced proficiency in Microsoft Excel, including the use of formulas, pivot tables, and data analysis tools
Strong attention to detail and analytical skills
Willingness to work on a night shift schedule

Accounts Receivable Specialist