UnifyCX is seeking a detail-oriented and highly organized IT Asset Management Associate Manager to support the effective tracking, monitoring, and governance of IT assets across the organization. This role is responsible for managing the full lifecycle of hardware and software assets, ensuring compliance with licensing agreements, and maintaining accurate inventory records to support operational and financial objectives.

The ideal candidate has strong analytical skills, experience working with asset management tools, and a solid understanding of IT hardware, software, and lifecycle processes within a fast-paced BPO or shared services environment.

Job Description

Manage and maintain accurate inventory of all IT assets, including hardware and software
Oversee the full lifecycle of assets from procurement, deployment, maintenance, to retirement
Handle asset allocation during employee onboarding and retrieval during offboarding
Ensure all asset records, including licenses, warranties, and service agreements, are accurate and up to date
Monitor and track movement, utilization, and status of assets across the organization
Conduct regular audits of hardware and software assets and ensure compliance with licensing agreements
Support and manage activities related to software license compliance and vendor audits
Generate reports on asset inventory, utilization, compliance, and trends
Maintain and improve asset management systems, tools, and databases
Establish and document processes and procedures related to asset and configuration management
Collaborate with IT, procurement, finance, and operations teams to support business requirements
Identify opportunities to improve asset utilization, reduce risks, and optimize costs

Qualifications

Bachelor's degree in Business Administration, Information Technology, or a related field
Minimum of 5 years of experience in IT asset management or asset analysis
Strong knowledge of IT hardware, software, and asset lifecycle management
Experience working with asset management tools or ERP systems
Advanced proficiency in Microsoft Excel and reporting tools
Solid understanding of software licensing, compliance, and audit processes
Strong analytical, organizational, and problem-solving skills
Excellent communication and interpersonal skills
High attention to detail and ability to manage multiple tasks effectively
Experience in a BPO or shared services environment is an advantage

IT Asset Associate Manager