Company Description

Strata Staff is a premier partner for Strata Management Agencies, offering expert offshoring solutions to streamline administrative processes. With a focus on maximizing capacity, optimizing productivity, and increasing profitability, Strata Staff empowers onshore teams with offshore efficiency and dedicated support. Backed by specialized knowledge in Strata management, the company delivers tailored solutions led by experienced Australian leadership and account management. Committed to fostering strong partnerships, Strata Staff is dedicated to enhancing the operations and success of its clients in the Strata management industry.

JOB SUMMARY:

A Business Development Representative supports the sales team by managing administrative tasks, handling customer inquiries, and assisting with lead generation. They ensure smooth communication between the sales team and clients, process sales transactions, and maintain accurate sales records. This role involves researching potential markets, building relationships with prospective clients, and creating strategic partnerships. Sales Assistant plays a key role in expanding the client base and increasing revenue for the organization.

KEY ACCOUNTABILITIES:

Lead Management: Qualify and process leads from various channels and assign to sales reps, ensuring timely follow-up.
Lead generation & cold calling
Sales Support: Assist with sales proposals, contracts, presentations, and administrative tasks like data entry and client documentation.
CRM Management: Maintain accurate client data and sales interactions in the CRM system, tracking lead progress and reporting activities.
Appointment Setting: Schedule and organize client meetings, calls, and product demos, ensuring the sales team's calendar is optimized.
Sales Reporting: Prepare sales reports, analyze lead generation, conversion rates, and assist in forecasting sales goals.
Customer Service: Respond to inquiries, provide information on services, and escalate complex queries to relevant personnel.
Administrative Support: Manage confidential sales documents and assist in preparing proposals and presentations.
Follow-Up: Conduct post-sales follow-ups, gather feedback, and resolve any client issues during onboarding or after-sales.
SEO/SEM Management: Optimize website content for search engines and manage online advertising campaigns to drive traffic and conversions.

QUALIFICATIONS AND EXPERIENCE

· Appropriate qualifications in Marketing or substantial experience in cold calling and lead generation.

· Experience in a similar role for more than one year.

MANAGEMENT SKILLS

· Ability to manage time, set priorities and plan and organize work;
· Ability to communicate operational technical issues.
· Strong analytical skills with the ability to interpret data and make informed decisions.
· Knowledge of SEO best practices and proficiency in keyword research.
· Excellent project management and problem-solving skills.

INTERPERSONAL SKILLS

· Demonstrated oral and written skills;
· Developed teamwork and interpersonal skills;
· Analytical and problem solving skills;
· Customer awareness and focus;

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