Screening, Healthcare BPO roles, Customer Service Representative, Healthcare Associate, Endorsing candidates, Sourcing, Medical Billing, Recruitment, Interviewing, Medical Claims

patient support , collecting accurate insurance information, verifying benefits and eligibility, Appointment Setting, balance billing payment processing, payment arrangement dispute resolution

Chart Auditing, Healthcare insurance claims processing, Healthcare documentation requirements, Analyzing trends, Chart Review, Medical Coding, Billing, Customer Service Operations, Enrollment, Conducting audits, ICD-10 coding standards, Preparing audit reports, Quality Audit, Identifying quality issues

Netsuite, Microsoft Excel, ERP accounting systems, VMS billing, healthcare staffing, billing reconciliation

modifiers , accounts receivable, ERAs, CMS-1450, ICD-10, claim corrections, UB-04, Cpt, CMS-1500, Hcpcs, appeals, resubmissions, payer follow-up, HCFA, Denial Management, revenue codes, claim processing, EOBs

technology implementation , operational analysis , Automation Solutions, insurance reimbursement, insurance and payer relations, Business Process Improvement, Operations Strategy, Six Sigma methodologies, Epic HB PB, Service Operations, Emerging Technologies, Project Management, medical billing processes, Process Optimization, Lean Process Improvement, Microsoft Office Applications, healthcare billing software

prior authorization , SAP, Oracle Financials, Billing, Eligibility, Claims management, AI products and solutions, insurance verification, AI-assisted quality or language analysis tools