RISE is on a mission to accelerate internet for the Philippines by providing excellent services and high-quality support to our business and wholesale partners. We focus on the efficiency of connectivity through initiatives like GetaFIX and Open Access Network, ensuring we maintain a benchmark for reliability and installation speed. Our culture is built on transparency and ownership, where team members are encouraged to exceed expectations and advance the country's digital landscape together.

As a Data Engineer, you will help us build our information system, which is used by our staff globally. The RISE mission is to accelerate the internet for the Philippines—we do this by focusing on the overall customer experience, providing excellent internet services and creating a positive impact on our partners and industry.

What You Will Be Doing

Analyze and develop solutions to information needs in our business
Design, develop, deploy, and test new information and data processing applications in accordance to our quality standards
Perform preventive maintenance, identify and execute improvements, and refactor existing code base, including our legacy applications
Monitor, respond, and resolve incidents in production
Develop and maintain the infrastructure that host our applications in production
Support our internal staff and stakeholders inquiries and issues with the applications in use
Investigate and create proofs of concepts, such as in using external services, APIs, programming libraries, and data source systems
Contribute in the development of user guides and knowledge base of applications in use

Who You Are

Bachelor's degree in Information Technology or Computer Science
3+ years of experience in software engineering, using any of the following programming languages, Ruby, Javascript, Python, and PHP
Proficiency in developing scripts and applications for data ETL and reporting purposes
Proficiency in standard software engineering practices (i.e. source code management, continuous integration, automated tests, pair programming)
2+ years experience in end-to-end IT management
Proficiency and hands-on experience with implementing, configuring, and testing IT solutions
Experience in using cloud services and APIs, preferably with Amazon Web Services (AWS)
Administration and shell usage of Linux-based systems (CentOS, Ubuntu)
Highly customer-focused and able to provide a positive experience in conflict resolution
Excellent communication skills and able to effectively convey messages or know-how to non-technical customers
Highly dependable and responsive especially in urgent or time-sensitive situations
Able to maintain high level of integrity and confidentiality

What We Offer

An environment of a sports team that is there to coach each other while being performant.
A data and software culture that strives to build high quality IT systems
An organization of autonomous teams, exploring and trying out solutions in a safe environment
A place for you to learn, practice, develop yourself, and contribute to something meaningful
A front seat at a fast growing, global company with a lot of opportunities in software, IT, and technology with exposure in telecommunications and web
Flexibility and a wide array of health and well-being incentives to keep you balanced
An opportunity to work with some of the best and smartest people around

At RISE, we use a combination of internally developed IT applications, as well as external ones. Whenever possible, we aim to use an already built application from a vendor, and use it to its highest potential; and where needed, extend and integrate that with our internally built applications to form a consistent, cohesive information system that accelerates and supports us in achieving our business goals.

We aim to be a software-native company, and automate many of our business processes, and extensively use data to make the right decisions in real-time. We want to achieve this through a well-built, extensive information system that spans across all departments in the company, with a centralized information dashboard for analysis in supporting business decisions.

Our IT Application team is composed of 3 to 5 cross-functional members and is designed to be complete and responsible for delivering complete applications within our company. We expect our engineers to be not just writing code, but to participate in the entire process from investigating problems, designing solutions, and implementing them into features our staff will love. In addition, we have a leadership team that is composed of team leads, IT Managers, Process Managers, IT Operation Managers, that work together in leading the entire IT department.

We use a goal-oriented IT development roadmap to keep all our teams aligned, which is updated in a weekly cycle by the leadership team. Further, we maintain a corresponding release plan based on a 6-weeks release cycle, where we break down initiatives into sizable chunks that our teams can work with as little inter-team dependency as possible.

Our teams apply an agile process of weekly planning, retrospectives, daily check-in, pair programming, and use Trello to visualize our progress. All our code is version controlled in Github and all code changes go through a peer-review process.

We have a continuous delivery pipeline, using CircleCI, and perform deployment using automated tools (CodePipeline and CloudFormation) in our AWS production site. We built most of our automation tools and we expect all our engineers to participate in maintaining our development tools, delivery pipelines, and production sites.

Our teams are encouraged to spend time developing their knowledge and skills so they stay relevant in their field. We have self-initiated learning sessions and allocate time in weekly sprints for learning activities.

Join the mission!

Be part of a growing mission-oriented business that requires new leaders who are proficient, proactive, and direct. Be rewarded with great colleagues, a supportive environment, a competitive salary, and a compensation package that includes HMO for you and your family. Flex time is offered for some roles and your teammates will be there to help as you further hone your skills and accomplish responsibilities. Make a difference and grow with us.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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