Our Journey

The ShopBack Group is Asia-Pacific's leading shopping, rewards, and payments platform, serving over 60 million shoppers across 13 markets. In 2025, the Group continued its global growth with its expansion into North America. Driven by the vision to make every day more rewarding, ShopBack is dedicated to saving members money and time, and delivering delight every day. The platform also enables merchants and brands to engage with their members in a cost-effective manner. Founded in 2014, ShopBack now powers over US$5.5 billion in annual sales for over 20,000 online and in-store partners, and has rewarded shoppers with more than US$800 million (over S$1 billion) in Cashback to date. Through its innovative offerings, ShopBack continues to create value for both members and merchants. Notably, its payment solution, ShopBack Pay, offers members a convenient and rewarding payment option at checkout.

The Role - We're looking for a Creative Designer to join our North America team as we scale globally!

You'll be part of a high-performing Creative team producing high-quality, conversion-driven artwork across digital, mobile/app, and offline channels. This is a hands-on execution role for someone who cares deeply about craft, detail, and delivering work that performs.

You thrive in fast-paced environments, can move from performance banners to OOH billboards seamlessly, and understand how to adapt ideas across formats without losing impact.

This role offers a remote work arrangement opportunity for a 6-months contract period. You'll be required to work on U.S. timezone.

Your Adventure Ahead

Creative Development & Execution
Produce high-quality creative assets across digital (social, paid media, CRM, app/web) and offline channels (OOH, print, retail, on-ground activations).
Develop campaign visuals that scale cohesively across formats and placements.
Execute adaptations and resizing with strong attention to composition not just mechanical adjustments.
Ensure all outputs align with brand guidelines while meeting performance and commercial objectives.
Offline & Production Excellence
Prepare artwork for large-format and print production, including OOH, transit ads, in-store displays, and event materials.
Understand print specifications, colour systems (CMYK/Pantone), bleed, finishing, and production requirements.
Work closely with internal stakeholders and external vendors where needed to ensure final output quality.
Process & Collaboration
Follow established creative workflows and ensure production-ready, error-free delivery.
Manage multiple projects of varying complexity while meeting tight timelines.
Collaborate closely with designers, marketers, Growth teams, and stakeholders to ensure smooth execution.
Contribute positively to team culture and collective campaign success.
Quality & Ownership
Maintain exceptional attention to detail across typography, layout, imagery, spacing, and hierarchy.
Ensure creative is optimised for both platform requirements and real-world environments.
Take ownership of tasks end-to-end with a proactive, solutions-oriented mindset.

Essential To Succeed

Minimum 1-2 years of relevant design experience, ideally in a fast-paced e-commerce, tech, or agency environment.
Strong proficiency in Photoshop, Illustrator, and Figma.
Solid offline design experience is a must (OOH, print, large-format production).
Strong understanding of layout, typography, colour, and visual hierarchy.
Ability to execute across both digital and offline specifications confidently.
Comfortable working under tight deadlines in a collaborative team environment.
Good written and verbal communication skills in English.
A portfolio showcasing well-crafted work across multiple formats (digital and offline).
Good to Have
Experience designing for different target audiences in the North America market, with sensitivity to cultural nuance and localisation.
Proficiency in another language to support regional collaboration.
Basic video editing or motion skills (e.g. After Effects, CapCut, Premiere Pro).
Experience working on performance-driven or conversion-led creative.

ShopBackers DNA

Grit - We tackle all challenges head-on, working together to solve problems and achieve success.
Hunger - We value hard work, and having relentless drive.
Speed - We move fast and have a bias for action, all to deliver maximum impact.
Impact - We focus on results, always aiming for the best possible outcomes and timelines.
Growth - We embrace a growth mindset, constantly striving to learn, improve, and excel in our roles.

Exclusively for ShopBackers

Career progression paths and opportunities to take on greater challenges that help you realise your ambitions.
Be part of a winning team on a journey to global scale.
Competitive compensation based on your performance.
Candid, open, and collaborative culture where feedback is valued, for everyone to grow and improve every day.

ShopBack is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable laws. Join our team and help us make a difference!

We are committed to protecting your data and ensuring fairness in our recruitment process. We may use artificial intelligence (AI) tools to help our team review applications, analyse resumes, match candidates to roles, generate interview notes, and assess responses. These tools assist our recruiters and interviewers and they do not make final hiring decisions. Final hiring decisions are ultimately made by humans. If an assessment is part of your process, we may (with your consent) capture screen activity and/or webcam images during the test to help verify test integrity. We do not use AI to infer your emotions or sensitive traits. We process personal data lawfully, securely, and transparently in line with applicable data-protection laws and our commitment to fair employment. You can ask questions or exercise your rights including to request human review or to challenge an outcome by contacting [email protected] .

Creative Designer

Creative Designer (6-months Contract)

Graphic Designer - Textile & Creative Support

Creative Designer

Graphic Designer, Brand Creative