Position Type: Full Time

Location: Philippines (Remote)

Schedule: 9am-5pm EST

About The Company

Our client is an Amazon digital agency focusing on growing PPC sales and scaling supply chain infrastructure. They are dedicated to driving sustainable and profitable growth for our clients Amazon channels.

About The Role

The Amazon Account Manager will be responsible for expertly managing Amazon accounts, working behind the scenes to ensure everything runs smoothly. This includes having a deep understanding of Amazon. You'll play a key role in making sure the operations are efficient and effective, contributing to the overall success.

Beyond your experience, we are looking for someone who not only brings valuable expertise. In addition, a, team collaborator, and able to work with cultures worldwide are essential to our vision of fostering a well-rounded and dynamic team.

Responsibilities

Collaboration & Strategy Execution
Partner with the Senior Marketing Analyst and Head of Strategy to execute against company KPIs
Account Health & Issue Resolution
Track and maintain overall account health metrics
Monitor and address listing hijackers
Escalate and resolve issues via Brand Registry
Troubleshoot and resolve issues within Seller Central
Catalog & Listing Management
Manage and maintain product listings
Conduct keyword research to identify ranking and growth opportunities
Create and optimize listings (titles, bullet points, backend keywords)
Write and refine listing copy to improve visibility and conversion rates
Inventory & Logistics Coordination
Oversee shipment creation, inventory tracking, and inbound logistics coordination
Reporting & Data Analysis
Deliver weekly and monthly performance reports with key trends and insights
Prepare client-facing reports with clear recommendations and next steps
Perform Excel-based reporting and data analysis
General Support: Support administrative and ad hoc tasks as needed

Competencies And Qualifications

Must-Have

At least 2 years of experience in the eCommerce space
At least 2 years of experience in Amazon Account Management (preferably within an agency setting)
Proficient in Excel and/or Google Sheets
Hands-on experience with Helium 10 for keyword research
Strong problem-solving and troubleshooting skills
Amenable to working night/graveyard shifts

Nice-to-Have

Familiarity with navigating Amazon PPC, business reports, and sales performance data
Experience using DataDive for keyword research and listing optimization

Application Process

We understand that searching for a new job can be challenging, and we're here to support you every step of the way. Our goal is to make the process as transparent and respectful as possible.

Typically, the interview process includes a Recruiter Interview, Client Interview, and Practical Test, but this may vary depending on the role. Throughout each stage, we'll keep you informed and provide feedback as quickly as we can, ensuring you feel valued and supported throughout your journey with us.