Are you looking for a unique opportunity to be a part of something great Want to join a 17,000-member team that works on the technology that powers the world around us Looking for an atmosphere of trust, empowerment, respect, diversity, and communication How about an opportunity to own a piece of a multi-billion dollar (with a B!) global organization We offer all that and more at Microchip Technology Inc.

People come to work at Microchip because we help design the technology that runs the world. They stay because our culture supports their growth and stability. They are challenged and driven by an incredible array of products and solutions with unlimited career potential. Microchip's nationally-recognized Leadership Passage Programs support career growth where we proudly enroll over a thousand people annually. We take pride in our commitment to employee development, values-based decision making, and strong sense of community, driven by our Vision, Mission, and 11 Guiding Values; we affectionately refer to it as the Aggregate System and it's won us countless awards for diversity and workplace excellence.

Our company is built by dedicated team players who love to challenge the status quo; we did not achieve record revenue and over 30 years of quarterly profitability without a great team dedicated to empowering innovation. People like you.

Visit our careers page to see what exciting opportunities and company perks await!

Job Description

As a Senior ServiceNow Developer, you will play a crucial role in designing, developing, and implementing solutions within the ServiceNow platform.

You'll be responsible for maintaining and providing continual service improvements across a wide range of already implemented ServiceNow modules, including, but not limited to: ITSM, ITOM, SPM, Agile Development, Discovery, Software Asset Management, Security Operations, Security Incident Response, Vulnerability Response.

Collaborating with cross-functional teams from all regions of the world you'll gather requirements and translate them into technical solutions.

Primary Responsibilities

Work with product owner/stakeholders to build requested items and tasks using workflows to manage processes and meet business requirements
Participate and/or lead in architecture and design decisions
Mentor, peer review, and support other developers
Document and maintain functional business requirements, process flows and business use cases
Configure and maintain data integrations between ServiceNow and other systems
Design, create and configure Business Rules, UI Policies, UI Actions, Client Scripts and ACLs including advanced scripting of each
Design, update, and configure Service Portal / Employee Center layouts, widgets and menus
Design, create and configure Notifications, UI Pages, UI Macros, Script Includes, Formatters, etc. in ServiceNow as needed
Perform operational administrative tasks, as needed
Assist with report configuration and maintenance, as needed

Requirements/Qualifications

Minimum 5 years of hands-on experience with ServiceNow development of the three or more of the modules listed above
Experience working in an Agile environment
Proficiency in JavaScript, HTML, CSS, and REST APIs.
Possess an in-depth knowledge of implementing ServiceNow Architecture and ServiceNow Scripting
Demonstrated knowledge of ServiceNow development best-practice processes, procedures, and governance

Nice To Have

ServiceNow Certified Application Developer (CAD) or Certified Implementation Specialist (CIS) certification in one or more of the above modules
Experience with migration from Service Portal to Employee Center
Experience with ServiceNow AI implementation
Experience with Virtual Agent conversations and integrations

Travel Time

No Travel

To all recruitment agencies: Microchip Technology Inc. does not accept unsolicited agency resumes. Please do not forward resumes to our recruiting team or other Microchip employees. Microchip is not responsible for any fees related to unsolicited resumes.

Sr. ServiceNow Developer