Company Description

We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,500 employees operate a network of 2,500 offices and laboratories, working together to enable a better, safer and more interconnected world.

Job Description

The QMS Administrative Assistant will be responsible for provides assistance in administration and function of QMS software and LIMS systems.

At all times, comply with SGS Code of Integrity and Professional Conduct
Provides assistance in administration and function of QMS software and LIMS systems involving the following:
Adding and updating the employee database in the QMS system
Adding and updating training records specific to employee levels and according to their job title in QMS
Assist with user account setup, permissions, and troubleshooting basic system issues.
Assist in document management process – monitor timelines, track document status, follow up on notifications.
Extract reports – CAPA (including repeats), customer feedback, audits actions, training records,
Extract reports from LIMS, as applicable, for KPI governance.
Assist in scheduling audits, critical equipment calibrations.
Assist in extracting data for management review reports and tasks follow-up.
Assist in data collection for method validation.
Maintaining database for critical suppliers and providers
Provide administrative support to the Quality team on ad hoc projects, as needed.
Ensures work area in GBS is kept clean and presentable at all times.
Remains familiar with SGS quality assurance procedures.
Complies to all SGS QHSE and HR policies and procedures.

Qualifications

Education: Diploma or Associate Degree in Business Administration or related field (or equivalent experience).

Experience:

1–3 years in administrative support, preferably in a quality or compliance environment.
Familiarity with QMS software
English (spoken and written) language skills: C1 Proficiency required
Preferred knowledge in the understanding of ISO 17025
Experience with key Quality Managements system processes (e.g. document control record keeping, inventory management etc.)
Proficient in MS Office Suite and comfortable with digital systems.
Ability to manage multiple tasks and meet deadlines.
Must be highly organized and able to work effectively and efficiently in a demanding environment with frequently changing priorities.
High level of integrity and sense of responsibility.
Effective communication and collaboration skills in remote and multidisciplinary environments.
Ability to work independently.

Additional Information

Why SGS

Global and very stable company, world leader in the TIC (Testing, Inspection and Certification) industry.
Flexible schedule and hybrid model.
SGS university and Campus for continuos learning options.
Multinational environment where you will work with colleagues from multiple continents.
Benefits platform.

Join Us: At SGS we believe in innovation, collaboration, and continuous improvement. We offer a supportive and inclusive work environment that encourages professional growth and personal development.