Collection Operations

Our Mission

Our goal is for everyone to make bolder choices with their finances.

To get there, we're creating an all-in-one ecosystem of financial services for today's generation of goal-getters. That feat takes extraordinary people-those with the guts to challenge the way things are and transform them into something better.

To be part of Team Maya is to be Bolder for Better.

Description

What you will do:

Oversee the Teams day to day collection operations
Monitor Daily productivity of the team, ensures target is being met and issues being addressed.
Work-force management
Be able to identify and implement process improvement initiatives that will have an impact to his/her assigned team
Be familiar with staffing projection complementing work volume growth and forecast and make necessary proposal to Business Unit
Prepare, Create reports based on teams deliverable and present to management
Monitor Collection Agency progress/ performance report
Daily and Weekly Meeting with Collection Agency
Ensures quality of service is being provided to the customers/clients
Ensures regulatory Collection policy and processes were being adhere to

What We Are Looking For

BS degree holder on finance and business, and other related field
2 years Work experience as Collection Team Lead or Supervisor
Experience on Lending Collection is a plus
Strong drive to achieve goals / targets

About Us

Maya is the all-in-one money platform that is bringing Filipinos bolderways to master their money.It is powered by a unique integrated financial services ecosystem that addresses the ever-evolving needs of today's generation of moneymakers through cutting edge technology.

We lead millions of Filipinos — consumers, businesses,communities, and government agencies alike — into a version ofthe current digital economy that's more inclusive, transparent,and empowering than ever.

We are powered by the country's only end-to-end digital payments company Maya Philippines, Inc. and Maya Bank, Inc. for digital banking services.

Maya Bank, Inc. and Maya Philippines, Inc. are regulated by the Bangko Sentral ng Pilipinas. https://www.bsp.gov.ph/

Senior Operations Lead