Job Qualifications:

Candidate must possess at least a Bachelor's degree in Human Resources, Business Administration, Education, or related field.
With 2-3 years of experience in corporate training, preferably within shared services (finance, IT, HR, etc.).
Strong knowledge of instructional design and adult learning principles.
Familiarity with Learning Management Systems (LMS) and e-learning platforms.
Excellent communication, facilitation, and presentation skills.
Strong project management and organizational skills.
Must be willing to work onsite and field work (if needed).

Job Description:

Training Needs Analysis: Collaborate with department managers to identify training gaps within shared services and develop targeted training interventions.
Program Design & Delivery: Develop and facilitate technical training sessions tailored to corporate support functions, ensuring content aligns with operational objectives.
Onboarding Support: Assist, create and deliver onboarding programs for new hires, ensuring a smooth transition into their designated areas.
Training Evaluation: Assess the effectiveness of training programs by collecting feedback, tracking key performance indicators (KPIs), and suggesting improvements, as necessary.
Learning Management System (LMS) Administration: Oversee course-scheduling, enrollment, and training records through the LMS or any approved learning platform used by the organization.
Content Development: Create training materials such as presentations, manuals, assessments, and job aids, ensuring they are clear, relevant, and up to date.
Reporting & Documentation: Maintain accurate training records and provide regular reports on training outcomes, participant progress, and areas for improvement.
Compliance Training: Ensure delivery and tracking of all compliance-related trainings in accordance with company policies and regulations.
Others: Ensure adherence, performance, and completion of all other related tasks and/or special projects assigned within the duration of employment in the company.

Talent/Training Development Officer