About The Role

We are looking for a seasoned Technical Project / Program Manager to drive the end-to-end lifecycle of complex software programs. In this role you will serve as the primary conduit between engineering teams and senior leadership, translating technical execution into clear executive-level visibility. You will own program strategy, planning, risk management, and delivery while keeping stakeholders aligned and informed at every stage.

The ideal candidate thrives in fast-paced software environments, has a strong technical foundation, and possesses exceptional communication skills. You will be equally comfortable whiteboarding architecture trade-offs with engineers and presenting roadmap updates in the boardroom.

Key Responsibilities

Executive Visibility & Stakeholder Communication

Establish and maintain program dashboards, status reports, and executive-level communication cadences that give leadership real-time insight into progress, risks, and decisions needed.
Present program updates, milestone readiness reviews, and risk assessments to C-suite, VPs, and cross-functional leadership forums.
Translate complex technical details into business-oriented narratives, ensuring executive stakeholders can make informed decisions quickly.
Drive alignment across product, engineering, design, and business teams through regular steering committee meetings and decision logs.

End-to-End Program Lifecycle Ownership

Own the full delivery lifecycle from initiation, scoping, and planning through execution, launch, and post-release retrospectives.
Define program charters, success criteria, milestones, and resource plans in collaboration with engineering and product leadership.
Build and maintain integrated program plans spanning multiple workstreams, squads, or services with clear dependency mapping.
Manage scope, schedule, budget, and quality trade-offs; escalate deviations early and recommend corrective actions.

Risk Management & Issue Resolution

Proactively identify, assess, and mitigate program-level risks and cross-team dependencies.
Facilitate root-cause analysis and drive resolution for critical blockers, ensuring minimal impact to delivery timelines.
Maintain a risk register and communicate escalation paths clearly to all stakeholders.

Process Improvement & Operational Excellence

Champion and continuously improve project management frameworks (Agile, Scrum, SAFe, Kanban, or hybrid) to suit the organization's needs.
Introduce tooling, automation, and reporting improvements that increase transparency and reduce manual overhead.
Lead retrospectives and capture lessons learned to drive continuous improvement across programs.

Team Enablement & Collaboration

Partner with engineering managers and tech leads to remove impediments and ensure teams are set up for success.
Foster a culture of accountability, ownership, and cross-functional collaboration.
Mentor junior project managers and scrum masters within the organization.

Required Qualifications

5+ years of experience in technical project or program management within a software development organization.
Proven track record of delivering complex, multi-team software programs on time and within scope.
Strong understanding of the software development lifecycle (SDLC), CI/CD pipelines, cloud-native architectures, and modern engineering practices.
Hands-on experience with Agile/Scrum methodologies and tools such as Jira, Confluence, Asana, or equivalent.
Demonstrated ability to create and present executive-level program status, roadmaps, and risk dashboards.
Excellent written and verbal communication skills with the ability to influence without authority across all levels of the organization.
Strong analytical and problem-solving skills with a data-driven approach to decision making.
Bachelor's degree in Computer Science, Engineering, Information Technology, Business, or related field (or equivalent practical experience).

Preferred Qualifications

PMP, PgMP, CSM, SAFe Agilist, or equivalent professional certification.
Experience managing programs in cloud/SaaS environments (AWS, Azure, GCP).
Familiarity with DevOps practices, microservices architecture, and API-driven platforms.
Prior experience in organizations practicing scaled Agile frameworks (SAFe, LeSS, Spotify model).
MBA or advanced degree is a plus.
Experience with data visualization tools (Tableau, Power BI, Looker) for executive reporting.

What We Offer

Competitive compensation package with performance-based bonuses.
Opportunity to influence and shape how programs are delivered across the engineering organization.
A collaborative, innovation-driven culture that values transparency and continuous learning.
Flexible work environment with remote/hybrid options.
Professional development budget and support for industry certifications.
Comprehensive health, wellness, and retirement benefits.

Equal Opportunity Statement

We are an equal opportunity employer committed to building a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.