At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Job Description

The Agile Delivery Lead is responsible for driving enterprise-level Agile adoption and ensuring consistent, high-value delivery across teams within ISG. This role leads Agile transformation initiatives, embeds Agile practices at scale, and enables teams and leaders to deliver outcomes with speed, predictability, and quality. Acting as a senior coach and delivery partner, the Agile Delivery Lead facilitates Agile ceremonies, removes systemic impediments, tracks delivery performance through Agile metrics, and continuously improves team maturity. The role partners closely with leadership and stakeholders to reinforce Agile principles, guide change, and build a collaborative, high-performing delivery culture across multiple Agile teams.

Building Relations

Responds to others in a positive manner
Supports and engages with others
Has a proactive, collaborative approach
Establishes a collaborative culture

Entrepreneurial orientation

Addresses current opportunities and problems
Demonstrates creativity & initiative
Works independently & makes creative decisions

Customer orientation

Has a customer perspective on issues & projects a positive manner with customers
Creates meaningful customer relationships
Promotes team culture of exemplary customer relationships

Persuasive communication

Successfully engages in communicating with others
Effectively adapts message for maximum impact
Uses various techniques to get buy-in*

Results orientation

Achieves all set tasks
Delivers consistently

Fostering teamwork

Cooperates and is a good team member
Sets positive team expectations and shows respect
Values and solicits input to promote team cooperation
Encourages and empowers others*

Problem-solving

Breaks down problems and identifies tasks and activities needed

Soft Skills

Communication
Collaboration
Adaptability
Stakeholder Management

Hard Skills

Agile Project Management
Portfolio, Program and Project support
Agile Methods (Scrum, Kanban)
Agile Tools (Jira, Confluence)
Agile Metrics
Product Ownership
Team Backlog Management
Change Management

CERTIFICATION / LICENSE

First-level Scrum Master Certification (PSM I, CSM )
Certification for Scaled Agile Implementation and execution (SAFe, Scrum@Scale, LeSS, PMI-ACP, etc

Work Experience

Lead or was part of a team-leading a Portfolio level Agile transformation
Experience playing the Scrum Master role for at least four years for software and non-software Agile team within a Scaled Agile setup
Experience handling multiple Agile teams in various contexts (different team sizes, different organizations, different cultures, co-located vs. distributed, etc.)
Experience in handling multiple Agile Teams and guiding Leadership, Scaled Agile roles for at least three years for software or non-software development team
Experience in facilitating Agile Scaled Events

LEVEL OF KNOWLEDGE

Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency
Knowledge of numerous well-documented patterns and techniques for filling in the intentional gaps left in the Agile approach (example: numerous Burndown techniques, numerous Retrospective formats, handling bugs, etc.)
The ability to distinguish between what is Agile what is not Agile
Applicable knowledge of the technologies used by the organization
Knowledge and experience with widely successful Agile techniques: User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games

EDUCATION

College Graduate (i.e. BS IT, Computer Science, Computer Engineering)
Experience in Scrum Master or Agile Delivery Lead is preferred

Sees basic relationships
Sees multiple relationships

Equal Opportunity Employer

Globe's hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.

Globe's Diversity, Equity and Inclusion Policy Commitment can be accessed here

Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.