Job Title: Amazon Account Manager

Remote | Full-Time | 10:00 AM - 6:00 PM EST (Monday - Friday)

We are looking for an experienced Amazon Virtual Assistant to manage the day-to-day operations of our Amazon Seller Central account. This role focuses on account health, listings, customer support, and growth-related initiatives.

Responsibilities:

Content Creation for New Listings

Create optimized titles, bullet points, descriptions, and backend search terms
Assist with A+ Content structure and copy
Ensure all content complies with Amazon policies

Listing Optimization

Optimize listings for SEO and conversion
Improve titles, bullets, and imagery based on performance data
Analyze sessions, conversion rates, and keyword performance

Listing Management

Monitor listings for unauthorized edits, suppressions, or missing content
Update titles, bullet points, descriptions, and backend keywords
Upload and manage A+ Content and Brand Store updates

Coupons & Promotions

Create and manage coupons, deals, and promotions
Monitor performance and report results
Coordinate promotions with internal campaigns

Creator Connections

Manage Amazon Creator / Influencer connections
Reach out to creators for product collaborations
Track creator content, performance, and approvals

Case Management

Open, manage, and follow up on Seller Central cases
Resolve listing issues, suppressed ASINs, policy warnings, and Brand Registry cases
Maintain a case log and ensure timely resolution

Customer Support

Respond to buyer messages
Handle returns, refunds, and A-to-Z claims
Monitor negative feedback and request removal when eligible

Account Health Overview

Monitor Account Health Dashboard daily
Track policy violations, performance metrics, and suppression risks
Proactively flag and escalate issues that may impact account standing

Requirements

Proven experience managing Amazon Seller Central accounts
Strong knowledge of Amazon policies and best practices
Experience with listings, cases, account health, and customer support
Excellent written English and communication skills
Highly organized and detail-oriented

Preferred (Nice to Have):

Basic understanding of Amazon PPC (not required but a plus)

Benefits

Weekly Pay
Work From Home
Negotiable rate, depending on the experience