Apple Ios, Microsoft Sql Server, Microsoft Windows Operating System, cloud-based software SaaS, parallels, network concepts including NETBIOS over TCP IP, Apple iPad, Microsoft Windows administration tools

, Basic Troubleshooting, Network Infrastructure, Text Documents, Browsers, Connectivity, Spreadsheets, Computer Skills

Proficiency in Spanish, Technical Support Service Desk

Desktop Hardware, desktop application issues, Microsoft Certified Engineer, desktop OS, Windows 11

Desktop Hardware, Remote access tools, Microsoft Certified Engineer, Desktop application issues, Desktop OS, Windows 11, Knowledge database

technical diagnostics, Documentation, subscription setup, account access, software activation, file uploads

account administration , Cloud Dashboard Management, Cloud-based Systems, Login Troubleshooting, Troubleshooting Login and Authentication Issues, phone support

Interpretación y análisis de documentación técnica aeronáutica, Conocimiento y manejo de AirnavX, Conocimiento de manuales de reparación estructural SRM, Manejo de herramientas digitales utilizadas en el sector aeronáutico

Email, Phone, Chat, Incident management system, Technical support