Work Setup: Remote

Location: Makati, Metro Manila, Philippines

Summary:

The SeniorAccounts Receivable Business Analyst role participates in high level strategy and development. Contributing to long term planning, assist leaders in decision-making, aligning business process with AR goals. Expert in S4, and High Radius they have advanced problem-solving skills, excellent organizational skills and strong facilitation abilities. They can summarize key points and keep meetings focused and able to confidently present data driven insights. Experienced in process improvement, digital transformation, data migration and software development projects. Develop and share report to help managers make informed business decisions. Ensure business data and reporting needs are met.

Major Duties/Responsibilities:

Analyze Business Processes and Identify Improvements (30%)

Engage with IS teams to develop roadmap for technology and tactical implementation of HighRadius releases and enhancements.
Continuous process improvement in HighRadius:

CPA data that includes responsibility for uploading customer claims to HighRadius
Carrier claims/POD
Master Data

Work to improve automation such as hit rate on managing aspects of AR processing in HighRadius, such as cash application, trade deductions and non-trade deductions
Work with IS to drive technical roadmap and make continuous improvements to the Global Trade Deduction process and improve automation of Trade Deductions
Recommend Solutions to improve business processes and structure

Develop and Monitor Data Quality Metrics (20%)

Quarterly reconcile HRAD to SAP Customer Master and Plan EX
Daily AR Balancing Report to ensure alignment of HRAD and S/4
Daily review of Message Dashboard taking steps to resolve any open issues and find root causes and eliminate future errors
Understanding of AR and trade system Interfaces and batch schedules to effectively communicate with IS partners.
Master Data is current and accurate

Reporting and Auditing (10%)

Develop and share reports to help managers make business decision
Monthly Audit of System Access vs Active Employee record from HR
Ensure all Sox requirements are completed

Ticket system activities that support AR (20%)

Working with AR team members to provide necessary data to resolve tickets
Submit and prioritize tickets in HighRadius High-five, Hershey Incident, and JIRA
Following up to ensure tickets are closed
Providing reporting on ticket status to Managers
Ticket Tracking to find root cause and reduce future tickets

Others (20%)

Special Projects
Oversee Trade automation scripts (moving to BOTS)
Review CPA customers and ensure working properly
Monitor use of correspondence for requesting unidentified paperwork
Mentor

Minimum Education and Experience Requirements:

Must have 5 to 8 years Accounts Receivable, customer deduction management, HighRadius, or related experience
Established track record of using computer-based ticket systems both internal and external is a must
Proficiency in the use of the Microsoft Office Suite - Word, Excel, SharePoint, is a must
Experience with SAP Accounts Receivable applications and SAP Business Warehouse is highly preferred
Experience with HighRadius Cloud applications is preferred
Experience with Microsoft Power BI is a plus
Strong problem-solving and analytical skills with the ability to manage multiple priorities in a fast-paced, team environment
Strong oral and written communication skills

Ability to adapt communication style to meet the different audiences
Ability to articulate ideas clearly

Demonstrate personal leadership

Minimum Education and Experience Requirements:

Education: Bachelor's Degree required

Experience:

Must have at least 5 to 7 years Accounts Receivable experience (Cash App, Deduction, Credit, Collection, Billing, or related experience)
Must have an experience managing, troubleshooting, and fixing system issues for Accounts Receivable modules
Must have experience with an established track record of using computer-based ticket systems both internal and external
Must have advanced skill in Microsoft Office
Experience with High Radius and S4 system is highly preferred
Experience with SAP and Power BI is a plus
Must be amenable to work on a pure night shift (8:00pm to 5:00am) schedule

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