Job Summary

The HR Supervisor – Employee Relations & Discipline is responsible for maintaining a positive work environment by managing employee concerns, enforcing company policies, and ensuring proper handling of disciplinary cases. This role oversees investigations, grievance handling, and compliance with labor laws while promoting fairness, consistency, and organizational integrity.

Key Responsibilities

1. Employee Relations Management

Serve as the primary point of contact for employee concerns, grievances, and workplace issues
Promote a positive employee experience through proactive engagement and conflict resolution
Conduct regular employee check-ins, pulse surveys, and feedback sessions
Partner with department heads to address morale, engagement, and retention issues

2. Discipline & Case Management

Handle end-to-end disciplinary processes (NTE, administrative hearing, decision, documentation)
Ensure due process is strictly followed in all employee cases
Investigate incidents involving misconduct, policy violations, and behavioral issues
Recommend appropriate disciplinary actions aligned with company policy and precedent

3. Policy Implementation & Compliance

Enforce company Code of Conduct and disciplinary policies
Ensure compliance with Philippine labor laws and company policies
Assist in reviewing and updating employee handbook and disciplinary procedures
Provide guidance to managers on proper handling of employee infractions

4. Documentation & Reporting

Maintain accurate and confidential records of all employee relations and disciplinary cases
Prepare incident reports, case summaries, and documentation for legal compliance
Track trends in employee issues and recommend preventive measures

5. Training & Advisory

Conduct training for supervisors and managers on employee relations, discipline, and due process
Coach leaders on conflict management and proper documentation
Educate employees on company policies, workplace behavior, and grievance procedures

6. Stakeholder Coordination

Coordinate with Legal, Compliance, and Management on complex cases
Represent HR in administrative hearings and case discussions
Liaise with government agencies when necessary (e.g., DOLE-related concerns)

Qualifications

Bachelor's degree in Human Resources, Psychology, or related field
At least 5-10years HR experience, with strong exposure to employee relations and disciplinary handling
Solid knowledge of Philippine Labor Code and due process requirements
Experience in conducting administrative hearings and investigations
Strong conflict resolution and interpersonal skills

Skills & Competencies:

Excellent communication and negotiation skills
Strong sense of integrity and confidentiality
Critical thinking and sound judgment in handling cases
Ability to remain objective and professional in sensitive situations
High attention to detail in documentation and compliance Key Performance Indicators (KPIs)
Turnaround time for disciplinary case resolution
% of cases resolved within due process timelines
Reduction in repeat offenses / employee violations
Employee relations issue resolution rate
Compliance with labor laws and zero legal escalations
Employee satisfaction / engagement scores (ER-related)

HR Supervisor - Employee Relations