Marketing Data Analyst

At HelloConnect, you will be part of a dynamic team in Inoza tower, BGC that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You'll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.

In this role, you will take on a key responsibility in working independently with many different data sources including in-house developed tools. This individual must be able to learn quickly as they will have many varied tasks that are subject to change due to the growing nature of our business. This role requires exceptional computer skills such as Excel and Google suites.

We're looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you'd excel in this role, we'd love to hear from you!

What you'll do

Extract and aggregate data from the system.
Analyze patterns of marketing KPIs (e.g. CAC) for different marketing channels and compare them between time periods
Ensure data accuracy and correct flow of information to the relevant stakeholders involved in the daily activities.
Report any data issues to the Team.
Keep data updated in the different sources.
Perform intermediate database analysis in Google Sheets.
Good handle of developing documentation to describe owned workflows so it can be used to train new resources
Maintain customer confidence and protect operations by keeping information confidential.
Contribute to team effort by accomplishing related results as needed.
Perform ad-hoc, one-off admin processes such as updating excel tables as needed.
Creates weekly and monthly performance reports based on a template, gathering information from different sources: Tableau, Google Sheets and Slides, GA4
Duties, responsibilities, and expectations may change as required by the business.

What you'll bring

Proven experience as data analyst.
Fast typing skills: knowledge of touch-typing systems is strongly preferred.
Excellent knowledge of word processing, presentation tools and spreadsheets (G-Sheets, Excel, Office, Slides).
Excellent knowledge of data tools including tableau, GA4, data bricks
SQL proficiency understand how to pull and aggregate data, and ability to automate data pulls
Willingness to learn new things.
Working knowledge of office equipment and computer hardware and peripheral devices.
Basic understanding of databases.
Good command of English both oral and written.
Great attention to detail and organizational skills.
Fast learner with new technology and easily adapts to different tech systems.
Problem solver.

What we offer

Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication
Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind
Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform
Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures
Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time

Location:

BGC (7th Floor, Inoza Tower, 40th Street, BGC, Taguig City)

Are you up for the challenge

The first step to your new role starts here. Send in your application, along with your salary expectations and preferred start date. Our dedicated team will thoroughly review your details. We are excited to connect with you soon!

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