Your potential has a place here with TTEC's award-winning employment experience. As a Chat Customer Service Representative working onsite in Pasay, you'll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in Philippines says it all!

We're making it easy for you to connect with our recruiters and get hired faster. Stop by TTEC Pasay, Monday to Friday from 10am to 3pm at Ground Floor, Five Ecom Center, Palm Coast Dr., MOA Complex, Pasay City

What You'll Do

Do you have a passion for helping others and giving them peace of mind In this role, you'll work to resolve customer issues via chat services including chat, text, email, social media, direct messaging as well as other nonverbal platforms. Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You'll

Answer incoming communications from customers
Connect and resolve issues with customers using written communication only

What You Bring to the Role

Completed senior high school or equivalent
One to two years of BPO customer service experience is required
Recognize, apply and explain your product or service knowledge.
Computer experience

What You Can Expect?

Supportive of your career and professional development
An inclusive culture and community minded organization where giving back is encouraged
A global team of curious lifelong learners guided by our company values
Ask us about our paid time off (PTO) and wellness and healthcare benefits
And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)

Visit https://mybenefits.ttec.com/ for more information.

Healthcare Customer Service – Blended Chat | TTEC MOA Pasay | Up to ₱29K package

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