A LITTLE BIT ABOUT Boldr

Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world
We are a global team, united by our desire to connect diverse people with common values for boldr impact.
We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner

LET'S START WITH OUR VALUES

Meaningful connections start with AUTHENTICITY
We do our best work by being CURIOUS
We grow by remaining DYNAMIC
Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE
At the heart of great partnerships we'll always find EMPATHY

WHAT IS YOUR ROLE

The Benefits Analyst is responsible for end-to-end ownership, strategy, optimization, and compliance for Boldr's global benefits ecosystem. This includes designing, evaluating, managing, and continuously improving employee benefit programs, ensuring compliance across all jurisdictions, and driving a world-class employee experience.You will serve as the subject matter expert, escalation point, and strategic advisor for all benefits-related matters across multiple countries.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

Benefits Administration & Operations

Oversee the administration and manage full end-to-end lifecycle employee benefits programs for 600+ employees, including health, dental, vision, life insurance, and wellness initiatives
Administer and maintain employee benefits records in ADP; process new hire and qualifying event transactions, own benefit vendor file feeds, audit and regularly troubleshoot errors, and consistently work to improve experience in the portal
Proactively manage invoicing processes for all vendors including conducting monthly audits to ensure accuracy of enrollments and payment
Manage COBRA benefits administration and third-party vendor
Lead benefit program evaluations, benchmarking, utilization reviews, and cost analyses to recommend enhancements and ensure competitiveness
Support annual renewal planning, including reviewing plan performance data and partnering with consultants to prepare recommendations for plan changes
Partner in vendor performance monitoring, renewals, and negotiation processes to support quality and cost-effectiveness

Leave of Absence & Policy Execution

Manage full end-to-end ownership of leave of absences, accommodations, time off, life, and disability policies in partnership with leave TPA
Ensure processes are compliant, timely, and aligned with internal guidelines and jurisdictional requirements
Support consistency and alignment of leave and time-off programs across different regions as Boldr expands

Cross-Functional Partnership & Compliance

Partner with Finance, Payroll, and Legal functions as required regarding plan operations, contracts, funding, invoicing, and accounting
Partner with benefits consultants to manage all federal, state, and local compliance, filings, reports, and audits related to the administration of employee benefit programs
Assist in international benefits and leave administration
Collaborate with cross-functional teams to support global strategy discussions, budgets, vendor evaluations, and policy improvements
Maintain awareness of regulatory changes and ensure Boldr's programs remain compliant across multiple jurisdictions

Employee Support & Communications

Serve as a subject matter expert and escalation point for benefits-related questions
Design benefit-related material, create, and facilitate benefit presentations for new hire orientation and annual open enrollment
Drive benefits education through ongoing communications and training to increase awareness, participation, and understanding of Iterable's benefit program
Support the development of clear and accessible benefit resources to improve employee understanding and reduce escalations

Continuous Improvement & Strategy

Drive consistent improvements by evaluating internal processes to reduce costs and increase efficiency
Stay abreast of benefit trends in the market, analyze, evaluate and propose improvements based on data, compliance, and relevancy
Lead or contribute to multi-quarter benefits initiatives that improve operational scalability and support long-term program design
Provide strategic insights to leadership by synthesizing market data, utilization trends, and employee feedback
Support long-term planning, including forecasting, budgeting inputs, and evaluating global expansion needs

Requirements

WHAT WE'LL LIKE ABOUT YOU

YOU ARE...

Curious and authentic, just like us! #beboldr
An analytical and critical thinker, with an eye for even the most minute of details
Passionate about client satisfaction

YOU HAVE...

A Bachelor's degree in Human Resources, Business Administration, or a related field (or equivalent practical experience)
3-5 years of progressive experience in Benefits Administration, Total Rewards, or People Operations
Experience supporting large employee populations (500+) and managing multi-jurisdictional benefits programs
Prior involvement in vendor management, renewals, or strategy discussions is strongly preferred
Strong interpersonal and communication skills to maintain effective working relationships with internal and external partners
Must have strong attention to detail, and the ability to accurately deliver in a fast-paced environment
Solid analytical capabilities, decision-making skills, and ability to exercise appropriate judgment
Driven, innovative, resourceful and critical thinker capable of adapting and driving positive, progressive change proactively
High level of discretion with strong integrity and the ability to effectively manage and maintain the confidentiality of information
Strong Microsoft Excel skills
Ability to influence cross-functional partners, support leadership with data-driven recommendations, and contribute to long-term strategy

Benefits

Private Health Insurance
Work From Home
Training & Development

Benefits Support Analyst

Senior Benefits Analyst

Benefits Analyst

Data Analyst, Health and Benefits Canada (Night Shift - Open to Fresh Grads)

HR Analyst (Compensation & Benefits, Payroll)