Basic computer literacy, CRM or ticketing tools, Office software, Data Entry

SAP, Excel, CRM Tools, Case Management, Order Management, Customer Service Operations, Production Planning, Stock availability, Audit compliance and documentation, Cross-functional coordination, SLA tracking, Reporting, Lead times, DIFOT tracking

ticketing systems , basic office software, Spreadsheets, Email

CRM Tools, multi-channel support, zendesk

Digital Marketing, TikTok, crm software

Microsoft Office, Google Workspace, Zendesk CRM

walmart , Shopify, Amazon, Amazon Seller Central, TikTok Shop, order and shipment tracking, eBay

Microsoft Office, customer support tools, Google Workspace

communication via phone and email, CRM Tools, customer service