Microsoft Excel, Root Cause Analysis, Data Analysis, Dashboard creation, Microsoft Powerpoint, Performance Analysis, Reporting

Microsoft Office, Quality Assurance, Compliance, Customer Experience, Data Analysis, Root-Cause Analysis

quality reporting , Reporting Tools, Microsoft Excel, Quality Assurance, Quality Management Systems, Root Cause Analysis, speech analytics, Customer Interaction Platforms, Calibration, Call Monitoring, Continuous Improvement Methodologies, UK Banking and Collections Regulations, Coaching Sessions

Reporting Tools, customer service KPIs, crm software, process improvement methodologies, omnichannel support, call monitoring, Six Sigma, quality monitoring tools

quality standards, supply chain management principles, inventory management systems

Microsoft Office, Documentation control, Food safety principles, Quality Management System