The Ecommerce Manager is responsible in overseeing the day-to-day operations of an e-commerce business, ensuring that the website is optimized for sales, and that revenue and profit targets are met. Develop and implement effective strategies for online sales and marketing to achieve the company's goals. The manager will need to stay up-to-date with the latest trends in E-commerce and retail, including new technologies, consumer behavior, and marketing strategies.

Job Responsibilities:

Manage all on-line store accounts such as TikTok Shop, Zalora, Calyxta, BeautyMNL, Lazada, Shopee and Shopify
Manage TikTok Live Selling
Prepare and maintain an updated product catalogue for Online Sales
Monitor and maintain healthy stock levels
Monitor arriving restocks and incoming new items to stock/replenish
Monitor each SKU health per brand (Identify slow-moving and best-selling)
Initiate promos and bundles for Online Store Accounts except Watsons Online Store
Create online and direct sales forecast for Purchasing department (stock allotment)
Generate Monthly, Quarterly, Annual Online and Direct Sales Report, Targets and Analysis
Conduct monthly evaluation of sales performance and ensures team hits target sales and KPIs and discussion on recommended steps moving forward (Monthly Team Meeting)
Provide monthly, quarterly, and annual analysis/ recommendations to improve sales in all online stores
Create costings for all online store SKUs
Spearhead enrollment of brands in online stores (Preparing presentations and requirements)
Create all online marketing collaterals for all online stores and for social media
Supervise and Train each Ecom associate's daily task in operating each online store
Coordinate with Social Media Specialist in utilizing FB Ads Manager / Google AdWords to promote digital ads
Coordinate with Brand Managers regarding marketing materials
Generate Monthly Ads Analysis Report per brand
Provide monthly consultation with brands re. Ads Analysis Report
Develop systems to improve current or non-existent ones
Develop & conduct training programs for the team
Keep up to date with latest digital marketing trends and marketing placements on online stores

Coordination

Coordinate with Supply Chain on restocking items in online stores
Coordinate with Purchasing on arrival of new items and restocking of existing items
Coordinate with Brand Managers on online promos and costings
Coordinate with Brand Managers on marketing materials for new items, slow-moving items, existing items, & promo announcements
Coordinate with Regulatory Pharmacist Supervisor for product enrollment
Coordinate with Product Development Marketing on supplier and Watsons requirements
Coordinate with Online Store Account Managers for transactions, concerns, and etc.

Reports

Generate Monthly, Quarterly, Annual Online Sales Report with Analysis
Generate Monthly Online Store Analytics
Generate Monthly Ads Analysis Report
Generate Reseller Sales Performance Report