Scrum, Agile, Salesforce Administration, Salesforce Configuration, requirement gathering, Solution Design, Salesforce implementations, Business Process Mapping, Salesforce Sales Cloud, reporting dashboards, Data Analysis

google sheets , Confluence, Requirements Gathering, Gap Analysis, Jira, Excel, Project management tools, Process Mapping, Data organization tools

Uipath, Robotic Process Automation, Business Analysis, Process Mapping, As-Is To-Be Analysis, Visio

case management system, It Skills, financial coordination, Document Control, Microsoft Word