Job Title: Sales & Support Executive

Job Responsibilities

Make outbound (cold) calls to US-based prospects and schedule product demos.
Explain the product/service clearly and build interest with potential customers.
Respond to customer queries via phone, email, and chat.
Follow up with leads and maintain regular communication.
Update customer details and call records in the CRM system.
Prepare basic reports, presentations, and documentation using MS Office.
Work closely with Sales, Marketing, and Product teams to ensure a smooth customer experience.
Meet daily/weekly demo booking and call targets.

Minimum 1 year of experience in International US Voice Process.
Experience in SaaS Sales or IT Sales (Mandatory).
Strong experience in Cold Calling, Outbound Sales, and Lead Generation.
Excellent US Accent and verbal communication skills.
Proven ability to schedule product demos and generate qualified leads.
Strong persuasive and negotiation skills.
Good written communication skills for emails and follow-ups.
Hands-on experience with CRM tools (Salesforce, HubSpot, Zoho CRM, etc.).
Good knowledge of MS Word, Excel, and PowerPoint.
Ability to work independently in a target-driven remote environment.

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