Servicenow, Networking, Service Delivery, Cloud Technologies, ITIL Certification, Office applications, Ms Operating Systems, Virtual desktops

MS Visio, project management systems, Autocad, Fiber-based Telecommunications Networks, Sketchup, inventory management systems

It Service Management, Advanced SuccessFactors Knowledge, SuccessFactors Product Knowledge, Project Methodologies, Additional Project Management Certifications, Cross-Functional Team Leadership, Large-Scale Project Management, Application Management Support Post?Implementation Support

Incident Response, Continuous Improvement, Team Leadership, Performance Management

Ms Office, Training Delivery, Project Management, Quality Methodologies, Operational Data Analysis, Six Sigma, ishikawa, Capacity Planning, pareto, Process Documentation, Client Management, Auditing, Rca, Reporting, Google Docs

HR Analytics - Audit, Target Operating Models - Business Process Improvement, HR Analytics - Talent Analytics, Start up Life Cycle Management, Strategic Business Partnering, Rewards and Recognition Implementation, strategic communications, HR Services Delivery and Operations Planning, HR Technology Enablement, HR Service Culture Management, Solutions Insighting and Development, HR Strategy and Solution Development, HR Systems Thinking

quality goals, lead supervisory experience, Organizational Skills, coaching, Call Center, service level goals, Time Management, Customer Satisfaction

Time Management, Organizational Skills, coaching, Mentoring