{"id":8073,"date":"2018-01-19T10:41:42","date_gmt":"2018-01-19T10:41:42","guid":{"rendered":"https:\/\/www.monsterindia.com\/career-advice\/improve-your-performance-tips-to-answer-amazon-behavioural-interview-questions-8073\/"},"modified":"2023-03-16T18:43:32","modified_gmt":"2023-03-16T13:13:32","slug":"improve-your-performance-tips-to-answer-amazon-behavioural-interview-questions","status":"publish","type":"post","link":"https:\/\/www.foundit.com.ph\/career-advice\/improve-your-performance-tips-to-answer-amazon-behavioural-interview-questions\/","title":{"rendered":"Tips to answer Amazon Behavioural interview questions"},"content":{"rendered":"\n<p><span style=\"font-size: 12pt;font-family: verdana, geneva, sans-serif\"><\/span><\/p>\n\n\n\n<p><span style=\"font-size: 12pt;font-family: verdana, geneva, sans-serif\">You may think you know it all- and perhaps you do- but just knowledge and skill set won\u2019t help you land that coveted job at Amazon. Like most American companies, the retail biggie relies on behavioural interview questions to find the candidate who\u2019s the perfect fit for the company and the job. <\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span style=\"font-size: 12pt;font-family: verdana, geneva, sans-serif\"><strong>But what are behavioural interview questions?<\/strong> <\/span><\/h2>\n\n\n\n<p><span style=\"font-size: 12pt;font-family: verdana, geneva, sans-serif\">On her blog, Pamela Skillings, co-founder of Big Interview and one of the top interview coaches in the US, writes: \u201cBehavioural interview questions are probing questions about your background. How and when have you used the skills that they have deemed most important for the job in question? How have you responded to challenges similar to those you would likely face in the new role? Behavioural questions often ask you to get into very specific detail.\u201d<\/span><\/p>\n\n\n\n<p><span style=\"font-size: 12pt;font-family: verdana, geneva, sans-serif\">Typical behaviour interview questions invite you to talk by giving you an opening like \u201cTell me about a time&#8230;.\u201d, \u201cGive me an example of&#8230;\u201d or \u201cWhat would you do if\u2026\u201d. <\/span><br><span style=\"font-size: 12pt;font-family: verdana, geneva, sans-serif\">But why does almost every firm now insist on adding behavioural questions into the interview mix? <\/span><\/p>\n\n\n\n<p><span style=\"font-size: 12pt;font-family: verdana, geneva, sans-serif\">Because asking about your past behaviour can help hiring managers get a sense of how you might respond in similar circumstances in the future, believes Skillings, who\u2019s also adjunct professor at New York University and an instructor at the American Management Association. <\/span><\/p>\n\n\n\n<p><span style=\"font-size: 12pt;font-family: verdana, geneva, sans-serif\">Amazon is big on behavioural interview questions, but we have tips that can help you ace this part of the hiring process: <\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span style=\"font-size: 12pt;font-family: verdana, geneva, sans-serif\"><strong>Take a cue from the job description<\/strong><\/span><\/h2>\n\n\n\n<p><span style=\"font-size: 12pt;font-family: verdana, geneva, sans-serif\">The job description is sure to give you some clues about probable behavioural question topics. Career coach Jeanne Knight, who has created the presentation, 10 Steps to Interviewing with Confidence, believes it is essential to take some time to \u201cthoroughly review the job posting and job description if you can get it and research the company and its culture.\u201d \u201cIdentify the skills a successful candidate would have and speculate about the behavioural-based questions that correlate to those skills and might be asked in an interview,\u201d she advises in an article.<\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span style=\"font-size: 12pt;font-family: verdana, geneva, sans-serif\"><strong>Keep the Amazon Leadership Principles in mind<\/strong><\/span><\/h2>\n\n\n\n<p><span style=\"font-size: 12pt;font-family: verdana, geneva, sans-serif\">At Amazon, the Leadership Principles are used by Amazonians every day, \u201cwhether they\u2019re discussing ideas for new projects, deciding on the best solution for a customer\u2019s problem, or interviewing candidates.\u201d When answering behavioural questions, try to tie in your answers to one of the fourteen principles: Customer Obsession, Ownership, Invent and Simplify, Leaders Are Right (A Lot), Learn and Be Curious, Hire and Develop the Best, Insist on the Highest Standards, Think Big, Bias for Action, Frugality, Earn Trust, Dive Deep, Have Backbone (Disagree and Commit), Deliver Results. <\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span style=\"font-size: 12pt;font-family: verdana, geneva, sans-serif\"><strong>Use stories to answer behavioural questions<\/strong><\/span><\/h2>\n\n\n\n<p><span style=\"font-size: 12pt;font-family: verdana, geneva, sans-serif\">Behavioural questions aren&#8217;t yes or no questions, so you need to spin a story around them \u2013 a story about something that happened at work and shows the skills you\u2019re being asked about. Michael Higgins, career coach at This is My Path and author of Pit Stop: A Career Workbook for Busy People, advocates using the STAR technique to \u201cstructure your stories\u201d. He suggests how to structure your response to a \u201cTell me a time\u2026\u201d question: Speak about the \u201cSituation (set the context for your story), Task (what was required of you), Activity (what you actually did) and Result (how well the situation played out).\u201d It&#8217;s important to speak in specific rather than general terms and quantify your success &#8211; so bring in numbers, names, client conversions and other things that matter. It would be best to prepare two stories for every leadership principle \u2013 this will ensure that you are covered if they ask you for another example. You don\u2019t want just one example that shows how \u201cyou could have stopped working, but persisted.\u201d <\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span style=\"font-size: 12pt;font-family: verdana, geneva, sans-serif\"><strong>Keep your answers short and smart<\/strong><\/span><\/h2>\n\n\n\n<p><span style=\"font-size: 12pt;font-family: verdana, geneva, sans-serif\">Your stories shouldn\u2019t be so long-winded that the interviewer begins to feel it\u2019s bedtime \u2013 keep your answers between 1 and 3 minutes. Rajeev Chand, Founder and CEO of Zenterview, in a blog post writes: \u201dUnderstand this is poker \u2013 look for the tell. Every interviewer has at least one leadership principle they are in charge of evaluating. Try and figure it out, and make sure to tie in your answers. This will result in the interviewer [advocating] for you in the debrief session.\u201d Interview coach Jennifer Scupi suggests that instead of playing back words from the interviewer\u2019s question in your answer, use different words. Try \u201cvalue customers\u201d or \u201cpay attention to customers\u201d or \u201ccustomer oriented\u201d instead of \u201ccustomer obsession.\u201d<\/span><\/p>\n\n\n\n<p><span style=\"font-size: 12pt;font-family: verdana, geneva, sans-serif\">We leave you with a sampling of behavioural questions that Amazon hiring managers have asked in their interviews:<\/span><\/p>\n\n\n\n<p><span style=\"font-size: 12pt;font-family: verdana, geneva, sans-serif\">\u2022 Tell me a challenge you had where the best way forward was not clear-cut.<\/span><br><span style=\"font-size: 12pt;font-family: verdana, geneva, sans-serif\">\u2022 Tell me about a time you had to work hard to please a client.<\/span><br><span style=\"font-size: 12pt;font-family: verdana, geneva, sans-serif\">\u2022 Give me an example of something you tried to accomplish but failed.<\/span><br><span style=\"font-size: 12pt;font-family: verdana, geneva, sans-serif\">\u2022 Give me an example of a time when you showed initiative.<\/span><br><span style=\"font-size: 12pt;font-family: verdana, geneva, sans-serif\">\u2022 Give me an example of a time when you motivated others.<\/span><br><span style=\"font-size: 12pt;font-family: verdana, geneva, sans-serif\">\u2022 Tell me about a time when you delegated a project effectively.<\/span><br><span style=\"font-size: 12pt;font-family: verdana, geneva, sans-serif\">\u2022 Tell me about a time when you coached someone.<\/span><br><span style=\"font-size: 12pt;font-family: verdana, geneva, sans-serif\">\u2022 When have you used your fact-finding skills to solve a problem?<\/span><br><span style=\"font-size: 12pt;font-family: verdana, geneva, sans-serif\">\u2022 Walk us through a time when you helped a customer through a difficult process and what that looked like.<\/span><br><span style=\"font-size: 12pt;font-family: verdana, geneva, sans-serif\">\u2022 Give me an example of when you took a risk and it failed.<\/span><br><span style=\"font-size: 12pt;font-family: verdana, geneva, sans-serif\">\u2022 Tell me about a time when you observed two business opportunities to improve ROI, and how did you determine that they were connected.<\/span><br><span style=\"font-size: 12pt;font-family: verdana, geneva, sans-serif\">\u2022 How do you find the time to stay inspired, acquire new knowledge, and innovate in your work?<\/span><br><span style=\"font-size: 12pt;font-family: verdana, geneva, sans-serif\">\u2022 Tell me about a time when you had to deal with a poor performer on your team.<\/span><br><span style=\"font-size: 12pt;font-family: verdana, geneva, sans-serif\">\u2022 Describe how you would handle a busy situation where three people are waiting for help from you.<\/span><br><span style=\"font-size: 12pt;font-family: verdana, geneva, sans-serif\">\u2022 Tell me about a time where you thought of a clever new way to save money for the company.<\/span><br><span style=\"font-size: 12pt;font-family: verdana, geneva, sans-serif\">\u2022 Tell me a time when you earned trust of a group.<\/span><br><span style=\"font-size: 12pt;font-family: verdana, geneva, sans-serif\">\u2022 Tell me about the most difficult interaction you had at work.<\/span><br><span style=\"font-size: 12pt;font-family: verdana, geneva, sans-serif\">\u2022 How do you resonate with our principle, &#8216;Are right, a lot&#8217;?<\/span><br><span style=\"font-size: 12pt;font-family: verdana, geneva, sans-serif\">\u2022 Which Amazon leadership principle do you resonate most with? <\/span><br><span style=\"font-size: 12pt;font-family: verdana, geneva, sans-serif\">\u2022 Tell me about a time where you overcame an obstacle and delivered results.<\/span><\/p>\n\n\n\n<p><span style=\"font-size: 12pt;font-family: verdana, geneva, sans-serif\">Click here to know how to tackle <a title=\"Amazon interview questions and answers\" href=\"https:\/\/www.monsterindia.com\/career-advice\/interviewing-for-amazon-read-these-10-amazon-interview-questions-before-you-go\/\" target=\"_blank\" rel=\"noopener\">Amazon interview questions and answers<\/a>.<\/span><\/p>\n\n\n\n<p><span style=\"font-size: 12pt;font-family: verdana, geneva, sans-serif\"><em>This article has been compiled from various sources including company websites, corporate review sites, online discussion forums and knowledge sharing platforms.<\/em><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>You may think you know it all- and perhaps you do- but just knowledge and skill set won\u2019t help you land that coveted job at Amazon. Like most American companies, the retail biggie relies on behavioural interview questions to find the candidate who\u2019s the perfect fit for the company and the job. But what are [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":8074,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[147],"tags":[],"class_list":{"0":"post-8073","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-interview-questions"},"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.foundit.com.ph\/career-advice\/wp-json\/wp\/v2\/posts\/8073","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.foundit.com.ph\/career-advice\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.foundit.com.ph\/career-advice\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.foundit.com.ph\/career-advice\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.foundit.com.ph\/career-advice\/wp-json\/wp\/v2\/comments?post=8073"}],"version-history":[{"count":2,"href":"https:\/\/www.foundit.com.ph\/career-advice\/wp-json\/wp\/v2\/posts\/8073\/revisions"}],"predecessor-version":[{"id":15536,"href":"https:\/\/www.foundit.com.ph\/career-advice\/wp-json\/wp\/v2\/posts\/8073\/revisions\/15536"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.foundit.com.ph\/career-advice\/wp-json\/wp\/v2\/media\/8074"}],"wp:attachment":[{"href":"https:\/\/www.foundit.com.ph\/career-advice\/wp-json\/wp\/v2\/media?parent=8073"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.foundit.com.ph\/career-advice\/wp-json\/wp\/v2\/categories?post=8073"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.foundit.com.ph\/career-advice\/wp-json\/wp\/v2\/tags?post=8073"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}